Indy CDJR

“Gotta be honest, I just can’t with you guys. Unfortunately I will never be back at this dealership. I had some issues a few months ago where I had left a negative review because I was told that I could not take a test drive by myself and the dealership claims that policy on their insurance policy. So I end up talking to the GM and decide to give them a break on the so stated policy and decided not to make it an issue. So here we are couple months later and I decide I’m going to give them another shot because some of the inventory is nice. And I stopped by the dealership and I’m talking with one of the employees about a red TRX that they have on the lot, nice enough truck. So based on the previous experience, I know an employee is going to come with me and I’ve decided not to make that an issue today. So I just asked the guy who is apparently a sales manager and told him I might want to take it for a quick drive if they have time tomorrow and maybe I can stop into the store a couple of hours before they close and if it is something that I like, might move forward on it and decide to pull the trigger. He then proceeds to tell me that he’s not going to let me take that truck for a test drive unless he knows that I want to purchase it. So I dig into that statement a little further because I told him I’m not going to do my financing with them, so what does he mean that I’m only allowed to drive it if I’m going to purchase it. He essentially lets me know that I need to be ready to sign the paperwork before I’m allowed to test drive that vehicle. Sir, it is a used $62,000 TRX. It is not a $1 million Lamborghini, and I am certainly not going to purchase a vehicle under some pressure scenario. It is really unfortunate because these guys do have some decent trucks in stock, more new than used but still they have a few decent used trucks because I’m not going to purchase New. But based on scenario one and subsequently scenario two, I won’t ever go back. You guys could use some serious lessons in how to treat your customers and what it means to value the dollars that enter that front door that keep the lights on.”

“Title: Our New 2026 RAM Experience ❤️‍🔥 Huge shoutout to the RAM team at INDY CDJR! From the moment my wife, my two kids, and I walked in, we were welcomed like family. 🙌🏽 We were just as excited as you are right now to finally get into our 2026 RAM 1500 HEMI. That HEMI sounds incredible — honestly, it feels like the GT exhaust is ready to come out! 🔥🔥 This wasn’t just buying a truck for us. It was an experience with my family that we’ll remember. The truck, the sound, the look, and the feeling of driving it home made it even more special. if you’re looking for a family that genuinely loves the brand and would proudly represent it, we’re right here! 👀❤️‍🔥 Ram INDY CDJR, thank you for making our experience one to remember. Let’s see where this RAM journey takes us next! 🐏🔥 #RAM1500 #RAMHEMI #HEMI #RAMTrucks #INDYCDJR #MOPAR #RAMFamily #TruckLife #2026RAM1500 #RAMBrand”

“I had a great experience with Jordan and his team during my recent vehicle purchase. They informed me of their recent acquire by new leadership that now includes lifetime warranty for my purchase. Very pleased overall, and will be going back for scheduled maintenance services for years to come.”

“Called and setup an appointment to have my truck inspected for some warranty and non warranty work. When I called and spoke with the service manager he said his next diesel appointment was a week out. No problem, made the appointment. However, when I showed up to have the truck looked at, I was told I'd need to leave the truck up to 72 hours. I was not prepared for that. Wait I thought I made an appointment to have it looked at? Nope, this was just an appointment to drop off the truck as they have no on site diesel tech. This information should have been provided during the discussion for the appointment. Not after I show up expecting the diesel tech to begin the diagnostics. Not only that but dealer had no loaner car option and couldn't provide the rental option via the Chrysler Extended Warranty plan because the truck hadn't been inspected yet. OK, not ideal but I left the truck with them anyway. 3 days later I asked for a status update and was told the truck had still not been looked at and the diesel tech dispatch was still pending. Needless to say I picked up my truck and left. I've had other dealerships work on my truck under this warranty including a cab off front engine reseal. Never have I experienced the above cluster with any of them. We won't be utilizing this dealership for any of our CJDR (Chrysler Jeep Dodge Ram) service needs. We have several CJDR vehicles. They might do great work when they get around to it, just be prepared for a longer than normal wait period and don't expect your appointment to actually be an appointment for that day, if you have a diesel vehicle.”

“Absolutely fantastic people, Kenneth was absolutely incredible at making this deal happen for us. Very knowledgeable about the vehicles, understanding our needs, and getting the best deal possible, while offering the lifetime powertrain warranty! I will be back for our future purchases!!”