Volvo Cars Brooklyn

“Exceptional service provided by Prem Dass! The check-in process was super smooth and he even offered a Lyft ride for me back home! Communication throughout the process was clear and he was extremely patient with me, answering any and all questions I had about the service! Prem Dass and team deserve 10 stars any day!”

“This dealership was comfortable and relaxed but the best part was the salesman I worked with. I have leased a car every three year for over 25 years and each time I have found the experience very stressful. My experience at Volvo of Brooklyn finally made the experience an enjoyable one. I worked with Clarence Smith. He was patient, friendly and warm. No pressure, just a sense of honesty and integrity. He showed me respect and never tried to hustle me. He far exceeded my expectation. I was truly impressed with his exceptional service and attention to detail, knowledge about the product and help in understanding pricing and purchase and lease option. No matter how many questions I asked he stayed with me patiently offering honest responses. No pressure. I was left with a certainty that I had made the right choice and I appreciated his courtesy and talent. I finally enjoyed the experience of leasing a car. I don’t often write reviews but Clarence earned it.”

“My wife and I casually walked into Volvo just to check out a vehicle, and Leo immediately took us seriously. Even though we were just exploring options, he took the time on day one to sit down with us, go over the numbers thoroughly, and answer all of our questions without any pressure. Two weeks later, we came back and ended up leasing a brand-new XC90 — and the experience was just as smooth the second time around. Leo was knowledgeable, patient, and never pushy. He made the entire process straightforward and stress-free. I would absolutely recommend Leo to anyone in the market for a new car. Great experience from start to finish.”

“For the most part it was fine.2 things to consider. First, for a customer, please try to understand which the door to put the car in for the service dept. . Second, Prem, who was great, said that he would come back to the showroom when the car was ready, but didn’t. It was fine. A Few days later I got a text saying my car was ready, so that is a glitch on your end Otherwise very happy with the result.”

“Wonderful experience with Leroy and Artur. No high pressure sales here... Leroy took the time to show us the different cars within what we were looking for and explained the differences between each one. Artur was also great and explained all the financing, servicing and warranty options and terms. Bonus was Dustin who took the time to show us how to set up the phone app and app within the car before we drove away. They came highly recommended and lived up to the recommendation. Well done Brooklyn Volvo.”