
Google Customer Reviews
Billy Hall
Jun 19, 2026
Rating:
“My family and I are very happy with our vehicle from Bical Auto Mall. The entire team was professional, responsive, and committed to helping us through what became a stressful registration process.
As an active-duty military member, I purchased the vehicle in New York but needed to register it in another state. This created some unique challenges and delays that were outside the normal registration process. Throughout the situation, the staff stayed engaged, communicated with us, and worked diligently to help get everything resolved.
While the process was stressful at times, the team never stopped working toward a solution. Their willingness to advocate on our behalf and assist with the out-of-state military registration requirements made a big difference. Once everything was completed, we were finally able to get our registration and plates and get back on the road.
We love our vehicle and appreciate the effort the entire team put in to make things right. Thank you to everyone at Bical Auto Mall for your professionalism, patience, and dedication to customer service. I would recommend them to anyone looking for a vehicle, especially fellow military members navigating unique registration requirements.”
cheryl n
Jun 16, 2026
Rating:
“I’ve been dealing with this dealership for 10 years and I have to say each time I come it gets easier and easier. Andre is the most amazing salesman. Jamil is a great manager and it took me not even one hour to be in a brand new car.”
Joseph Dellarocca
Jun 9, 2026
Rating:
“Great experience with working with Jamil and Andrei. Smooth transition with paperwork and going over the features and options of my new 2026 Buick Encore GX . Thank you for all the help and service. Will definitely recommend friends and family to this dealership”
Piers Ronan
Jun 4, 2026
Rating:
“Amazing service from Jason, who was able to get me a special order Cadillac Blackwing on an impressive timeline! He’s an enthusiastic car guy and I was lucky to find him. Great service all around! Highly recommend”
Ralph Succar
Jan 2, 2026
Rating:
“I have been leasing and purchasing vehicles from Bical Cadillac for the past 14 years. Last week, I purchased a 2023 Cadillac Escalade Sport, and as always, the experience was nothing less than professional, convenient, and friendly. My sales representative, Courtney, was extremely thorough with both communication and paperwork, making the entire process smooth and stress-free. Thank you for another great experience—I am a very happy and loyal customer.”