Lexus of Brookfield

“I purchased a used Lexus LS500 from Lexus Brookfield. This is my second purchase from this Lexus outlet, earlier I had purchased IS300. My primary contact is Sam Ely and this time Sam introduced me to Jayant. I am happy with the experience I had with Lexus, though there are some smaller issues that are being addressed. I appreciate the promptness, professionalism and courtesy displayed by Jayant. He is a great person to interact with. Sam as always was cordial, warm and welcoming. I wish all the best to Napleton Lexus Brookfield! Thanks Shaik Omer Asad”

“We had an absolutely fantastic experience purchasing our Lexus GX 550, and we can’t say enough great things about Isaac and Chris! From start to finish, they were incredibly helpful, professional, and personable. Their communication was excellent throughout the entire process, and they made sure we were informed and comfortable every step of the way. What really stood out was how friendly and welcoming the entire experience was. There was no pressure or uncomfortable sales environment—just honest communication, great customer service, and two people who genuinely cared about making sure we had a great experience. Isaac and Chris went above and beyond, and they made purchasing our GX 550 an enjoyable experience from beginning to end. If you’re looking for a dealership where you’ll be treated with respect and feel like more than just another customer, we highly recommend working with Isaac and Chris! Thank you both for making the purchase of our Lexus GX 550 such a fantastic experience! It’s truly a customer first experience! Thank you again, Jeremy and Tammy GoHawks💛🖤”

“This was 100% by far one of the best buying experiences we have ever had in our lives. The entire team at at this dealership is amazing. We came in for an RX and the vehicle did not disappoint! Everything was straight forward and all of the staff was kind, patient, and most of all, honest and transparent. No games at all here. Honest people selling honest vehicles. They really do stand behind everything and the preach. The RX we purchased in March of this year was my 40th car deal (if you count every vehicle I have ever bought, sold, and leased) and this was one of the best experiences I have ever had. We drove 1.5 hours and 90 miles to come to this specific dealership because we had heard such good things. There are a lot of Lexus dealerships between us and them, and it was hands down worth the time, distance, and effort to make our way here to see the folks at Brookfield Lexus! Special shout outs to our sales associate "TY" who gave us all the time and attention we needed to see vehicles and make a decision - Young Jake who is a fine young man who was involved in our deal along the way - Sarah in finance who made our paperwork a breeze - And the owner, Joe. Who you can tell really cares about his dealership, his people, his customers, and the brand, and reputation. We have already recommended this dealership, will continue to recommend it, and be back for our next vehicle! Thank you Brookfield Lexus, and team!”

“I had a wonderful experience with Isaac! As it was my first time purchasing a car, I had little to no expectations. I heard the typical, “dealerships suck” , “oh good luck, that’ll take all day” , “don’t let them scam you”. Within minutes of walking through the Lexus of Brookfield doors, I knew none of that would be true. Isaac was extremely welcoming. He asked my plans & what I was looking for. He wasted no time showing me exactly what I came in for. I test drove within 5 minutes of arriving. He showed me all of the options they had on the lot, as well as options that could save me money. I appreciated Isaac’s patience with me - again, as it was my first time doing this whole process. I would recommend Isaac to anyone in the market for a new vehicle! I also appreciated that he took the time to show me how to work things in the car as well as the app before I drove off. The roses were also a great touch! (:”

“Ryan was our sales associate and instrumental in getting us the car we wanted. He was easy to work with, not pushy, and promptly responded to all questions. Ryan kept me regularly updated throughout the process of locating my car. When my car arrived, he took the time to set up all the technology features and explained the different functions so that I felt comfortable before driving off the lot. I would highly recommend having Ryan assist you in your next car purchase.”