Volvo Cars Cool Springs

“This is the second car I’ve gotten from Volvo cool springs. The second time there was just as easy as the first. Daniel B is your man at Volvo, he put my fiancé in a beautiful XC60 Ultra, and got our payment right where we wanted it.”

“Cody in the service department is an absolute saint. I called this location to inquire about a vehicle I recently purchased, and I can’t even begin to describe how far above and beyond Cody went to help me. He explained how all kinds of things work on the car and patiently walked me through every question I had. He was also extremely transparent and knowledgeable. You can tell he knows his stuff! On top of that, and I can’t stress this enough, Cody is just a genuinely kind person. I love my car and trust Cody’s work completely. Highly, highly recommend Cody in the service department.”

“Our family of five are long time owners of Volvos, 20 years! Multiple cars and models, we started because of safety accolades but thru the years mechanically they've also proven their worth. Very few issues! Our most recent purchase was handled by Daniel and we never even set foot in the showroom or lot. I knew what I wanted, picked my color and trim package and all the wheeling and dealing was done from my the convenience of my schedule without having to spend a half or full day getting the financing and paperwork signed in person. Happy to take advantage of the 0.99% financing, its not zero (like my 2021 purchase) but about as close as you can get. Daniel delivered my vehicle last night to our home after work! Genevieve was also very helpful in explaining additional warranties without the high pressure of choosing one. This has certainly been our most pleasant buying experience! Thanks Volvo of Cool Springs.”

“I had an excellent experience at the Volvo Service Center in Franklin. Cody went above and beyond to make the entire process smooth and stress-free. He was incredibly friendly, attentive, and made sure everything was handled quickly and efficiently. What could have been an inconvenient situation turned into a very easy experience thanks to his professionalism and great customer service. My car was fixed promptly, and I truly appreciated how seamless Cody made the whole process. Highly recommend this service team”

“I am an out-of-town customer needing service unexpectedly, and Volvo of Cool Springs made the entire experience incredibly smooth. I was able to get an appointment quickly. Although the repair itself required a longer service time, Doug went above and beyond by arranging a ride share to take me home—such a convenient and thoughtful touch. I also really appreciated the vehicle video summary they provided. It clearly showed the issues that needed attention, making the process transparent and easy to understand. From start to finish, the service was excellent. Highly recommend Volvo of Cool Springs for their professionalism, convenience, and outstanding customer care.”