West Hills Kia

“We bought 2023 Kia Sportage Hybrid almost a year ago. Colton did great with working with us on getting the closest monthly payment we preferred. He deserves a 5 star, the financial department for the life of me cant remember her name. She was dishonest, and we wouldn't come back for another car only because of her. She upcharged alot of things we did not request, and the price went from 60k to over 80k. Our bank stepped in and got rid of the unnecessary charges. We had our service today for oil change and tire rotation, as well as a recall check. Unfortunately we were not notified until a service appointment was recently made regarding the recall. Luckily our car doesn't have the 2 main issues and doesn't need replacement. Alex i believe was assisting today, I understand that up sale is a huge thing. Especially with dealerships, I appreciate him not being pushy and accepting that no i dont want the service im able to do myself. He did fantastic with that, he also resolved benefits issue for me, due to financial department being pre occupied.”

“I had to come back and update my review because the service here truly stands out. When I bought my car two years ago, they promised a free tank of gas after leaving a review—and even after all this time, they honored it without hesitation. I mentioned it when I came in yesterday, and no questions asked, they filled my tank. That kind of integrity and follow-through is rare and really appreciated. I mentioned it when I came in yesterday, and no questions asked, they filled my tank. That kind of integrity and follow-through is rare and really appreciated. Jason and Nina consistently provide excellent service—fast, reliable, and always professional. Every visit feels smooth and stress-free. Every staff member I’ve interacted with has been kind, polite, and courteous, which makes a big difference in the overall experience. I also love that they include a free car wash coupon whenever my car is serviced. It’s a small touch, but it makes a difference and shows they care about the overall experience. Highly recommend this dealership if you’re looking for people who actually stand by their word and take care of their customers long-term.”

“Our experience at West Hills Kia was nothing short of extraordinary. From start to finish, Colton, Luke, and Mike Jones went above and beyond to make everything seamless. They were knowledgeable, transparent, and genuinely cared about making sure we felt comfortable every step of the way. No pressure, no games, just honest communication and incredible service. The entire process was smooth, efficient, and actually enjoyable (which says a lot when buying/ leasing a vehicle!). If you’re looking for a team that truly delivers, ask for Colton, Luke, and Mike Jones. We couldn’t have asked for a better experience.”

“The entire team that helped me was fantastic. Mackenzi was so helpful, Teresa made sure I was taken care of, Stephen was knowledgeable about the Kia I picked and help get things set up and got me set up with Jose in the financing department. The entire experience was five star 🌟. Thank you all”

“Michael made the experience of buying my first new car absolutely amazing. From start to finish, he was patient with me asking questions and explained all the details of the car I was interested in. The process was so smooth and he never made me feel pressured into anything. Thanks to him, (and Hailey in finance!! she was such a sweet girl!!) I was able to drive off in my 2025 Kia Sorento feeling confident in my decision! If you’re looking for a salesperson who truly cares about the customer, Michael is the one to go to. 10/10 recommend! ⭐️”