Harvey Subaru

“This service department is the sole reason I haven’t bought another Subaru. My cars are getting old and I like my 2020 Subaru, but I just can’t face being required to come here for warranty service. A new car is nice, but not when it means having to come here for warranty service. I wish I lived somewhere else so I could rely on a dealership with a better service department.”

“Very courteous employees. Never a problem with that. At a routine oil change it was recommended that a 'based on mileage' transmission service be done, but I elected to have it done elsewhere. Had to go back to Subaru because of a new problem--whether it was a result of the non-dealer service or something else. I had an 8:30 appt, and got there at 7:45. I called them at 1:15, and they said they hadn't gotten to my car yet! Almost 5 hours from my appt time for what I'd thought would've been done by then. So, after they looked at my car the transmission service Subaru recommended in August had went from $360 to $997 just 2 months later. There wasn't anything to fix--this was the exact same service, worded the exact same way on my paperwork. I asked about the price difference, and I was told that their quotes were only good for 30 days. I felt taken advantage of because what other options did I have? That was a $637 increase in 2 months to have the exact same service done--nothing additional. I ended up taking it back to the non Subaru repair shop, and the problem was taken care of. Whether the non-Subaru repair shop caused the issue or not--Subaru almost tripled the price of having the same exact work done that they'd quoted me a price for 2 months prior.”

“I test drove a 2020 Outback and was very interested but there were water spots on the trim. Sarah, the general manager, assured me she’d make sure to find out if they were easily cleaned or permanent but she failed to get back with me and the car was sold to someone else. I was very disappointed, Jagged, the salesman also did not get back with me on this. I’d hate to think this is a reflection of their service department but definitely underwhelmed so far. I am looking elsewhere.”

“I bought our 3rd Subaru today from Harvey Subaru, 2025 Forester Wilderness. 2nd time working with Will McGrew. It was the easiest experience! Everyone so nice, professional and really relaxed. Buying a car used to be so stressful but I love working with the team at Harvey Subaru! Even getting maintenance work done is a wonderful experience. Thank you guys, I love my new Forester! Looks good next to our Crosstrek”

“I recently purchased a Crosstrek from Harvey Subaru, and I couldn't be more thrilled with the entire experience. From the moment I walked in, I was treated like family—literally! Steve, my salesman, was incredibly knowledgeable, patient, and genuinely invested in helping me find the perfect car. He made the process smooth and enjoyable, answering every question with clarity and care. John, the manager, went above and beyond to ensure I received the best possible deal. He worked diligently to secure a fantastic price and a low interest rate that fit comfortably within my budget. Their teamwork and transparency made me feel confident every step of the way. What truly set Harvey Subaru apart was the warm welcome I received from the entire dealership team. Steve and John took the time to introduce me to everyone—from service to finance—making me feel like part of the Harvey Subaru family. That personal touch made all the difference. If you're looking for a dealership that combines professionalism, integrity, and genuine hospitality, Harvey Subaru is the place to go. Huge thanks to Steve and John for making this such a memorable and rewarding experience!”