Modern Toyota of Boone

“George Williams in Toyota service department is top notch…always most friendly and very knowledgeable about Toyota vehicles. I really appreciate his honesty, ie he only recommends work that is actually needed, never trying to “upsell” his customers. No doubt inspired by the Fowler family ethics. I live an hour away and therefore wait while my truck is being worked on and George goes above and beyond to keep me posted on status and asking if I need anything. A true gentleman and professional…most welcome in today’s prevailing environment of “I don’t care” attitudes. Thanks George!”

“I highly recommend the sales team at Toyota of Boone. We were treated exceptionally. Everyone from Terri, to Chris, to Julianna, to many others were fantastic. I walked in with a vision, but y'all ended up far exceeding my expectations. Best, Dan”

“I purchased my 2016 Camry from this dealership 10 years ago. I have had the inspection and oil change/tire rotation service completed here yearly. The last three years I have had bad experiences with their service department. This year I took it in to have the inspection completed only. They found a bulb that needed to be replaced and they wanted to charge me $21.00 for it. I asked them to fail it and I went and replaced all of my turn signal lights for $22. I returned for a re-inspection and had a horrible experience. I received an email stating I needed brakes. The quotes were from $600 to $1800. The service advisor covering for the service manager called me and was professional and apologized. The first inspection did not note any issues with my brakes. The second inspection less than a week later advised my brakes needed to be changed or it would not pass inspection. Either way this is poor business. If my brakes were bad the first time it should have failed then. The second time I felt like I was being scammed. Due to it being a re-inspection they said they couldn't fail me for something they did find the first inspection. The second time I felt like I was being scammed. I will not take my car back for service and I will never purchase a car from them.”

“George at Modern Toyota of Boone is the definition of dependable. I can’t say enough about how consistently he takes care of me and my work vehicles. Every single time I need something; whether it’s scheduling, service questions, or keeping my fleet running smoothly. George is on it. He’s proactive, professional, and genuinely invested in making sure everything is handled the right way. In a world where great customer service is hit or miss, George is the steady, reliable standout you want in your corner. He communicates clearly, follows through, and makes the entire process effortless. It’s rare to find someone who treats your vehicles with the same level of care and urgency that you do, but George does exactly that. Highly recommend working with him and the Modern Toyota of Boone team. They’ve earned my trust time and time again.”

“Highly recommend these guys! They worked with me to help me purchase my beautiful 2021 4runner. I got the runaround from several other dealers before checking out Modern. Very friendly. No BS and dog friendly! Looking forward to many adventures in my 'newsed' wagon!! Many thanks to everyone who assisted!”