Hilton Head BMW

“I can’t say enough about my experience with BMW Hilton Head’s, Romi Kurt. Romi is the Client Advisor who is an outstanding attribute to BMWs organization. His customer care was nothing less than exemplary. He was straightforward, caring, and went out of his way to keep us abreast of the measures taken for our vehicle and our new vehicle build. Romi is knowledgeable and had such a calm and caring demeanor. Even while on vacation abroad, he answered questions and explained as soon as he returned to the office, he would provide more information. The mentorship of Donald, the Service Manager, and Steve the General Manager, has greatly attributed to this rising star. Each of these individuals exude BMWs five core values: responsibility, appreciation, trust, and openness. BMW has an exceptional team. My husband had me write the review because I communicated with Romi because it was my vehicle (and I communicated with him more than he did). But we both greatly appreciate the professionalism and business acumen we received at BMW Hilton Head. (Diane Webster).”

“We shopped multiple luxury brands and decided to go with the BMW based on the overall dealer experience. Kobey Dodge is the first sales rep in over 30 years of purchasing and leasing vehicles that exceeded our expectations. I’m in the automotive industry and focus on consumer experience. This experience with Kobey was exceptional and we would recommend her to anyone interested in a new or used vehicle.”

“Last Fall a friend of mine purchased an X3. When I told him I was considering an X2 he recommended I contact Brian Shirley at Hilton Head BMW. So I did. After configuring the X2 M35i to my specs, Brian worked with me and came up with a fair deal that I accepted. He was a pleasure to work with and kept me informed throughout the process. It took almost seven months as I ordered the custom Daytona Violet Metallic paint. When it arrived last month Brian even delivered it to my home and we completed all paperwork there. I highly recommend Hilton Head BMW and Brian Shirley! And I absolutely love the car!”

“I had an excellent experience purchasing my 2023 BMW X3 M40i from Hilton Head BMW. Buying a car out of state can feel stressful, especially when trying to coordinate pricing, financing, paperwork, transport, and timing, but Tommy made the entire process smooth from beginning to end. He was responsive and patient, answering my many questions thoroughly, providing detailed videos and information on the vehicle, and staying communicative throughout the process, even while I was arranging shipping and finalizing details from Maryland. He even stayed after closing when transport ran late to allow for the pickup of my car. What stood out most was that the experience felt professional and honest. Tommy worked hard to make things come together and followed through on what he said he would do, which matters a lot to me. The dealership also handled the paperwork and financing process efficiently, and the vehicle arrived exactly as expected. I absolutely love my new BMW and am grateful for the experience. I would confidently recommend Tommy and Hilton Head BMW to anyone looking for a high-quality vehicle and a dealership experience that feels respectful, straightforward, and customer-focused.”

“I want to commend Stephanie Sullivan, she is an incredible sales person at Hilton Head BMW! She was by far the most attentive, informative, knowledgeable and personable sales agent I have dealt with. Stephanie gets 5 stars for her patience and professionalism. She was courteous and went above and beyond to help me trade my X7 for an X5! She knew her products and I highly recommend her. She brought my faith back in car purchasing. Go see Stephanie Sullivan for exemplary service! Thank you”