Ken Pollock Ford Lincoln Inc

“I took it in for something killing the battery. They figured out it was the eject motor in the CD player. They reprogrammed the radio. "And that fixed the issue". According to the garage manager. When I go out to my car, there is a cd stuck in the CD player and it's trying but failing to eject over and over again (due to being stuck). I go back in an tell the manager the problem isn't fixed that a CD is stuck and that what was actually causing the issue. I asked if someone could help remove the CD and he said that they don't work on radios that he would have to remove the radio next week and have it sent out. I went home and took the CD out in 30 seconds with a slim screwdriver. The check off sheet says car is ok, even though it has low fluids and 2 tires below 30 psi. So basically I paid $189 to fix my own problem, fill my own fluids and tires. Next time I'll save myself some gas and just randomly send you money for not fixing my car.”

“Dealt with the best staff and salesman in Jeff Ohm. So accommodating! Answered all our questions. Set the car up! Just the consummate PROFESSIONAL! Couldn’t be happier with our car and the Ken Pollock Ford experience. I send anyone looking for a Ford to Berwick to buy one from them! AJ Murphy Ford Edge Owner”

“I bought a 26 Transit 350 high extended from this dealer and the entire process was seamless. Glenn and finance worked hard to get me the best rates and best value for my trade and purchase. There was a issue with the connect fordpass app and the dealer got me in right away to correct the issue and I couldn't be more content.”

“A+++ experience at the dealership with my sales person Gavin. This is my 2nd vehicle within the last year from Ken Pollock and they have knocked it out of park compared to other dealers I’ve dealt with in the past. Highly recommended.”

“This is my first review ever. I not only had a great experience buying my car from Ken Pollock. I live almost 2 hours away so I had service done at my local Ford dealer. I ran into a code on my car. Thank goodness I purchased the extended warranty. When running into a issue at the local dealership. Ken Pollock stepped in an sorted my issue out. I will always be grateful to Ed. They have gone above and beyond to help me. I will always tell anyone to go to Ken Pollock. Thanks for restoring my faith in great customer service.”