Audi Fort Worth

“As far as car buying goes, we worked with Jorge. He was very nice, knowledgeable, and we overall had a great car buying experience at the dealership when I purchased the car in April 2026. Car purchased was a certified pre-owned 2025 Audi Q5 with a little over 7k miles. The reason I am giving them 2 stars, is barely a month later, one of the tires had a bubble in it. When we noticed the bubble, we also noticed that the tires were different brands with different treads definitely not matching the fact that the car only had 7k miles on it (3 Bridgestone run flats, 1 Pirelli non run flat). We had to take it to discount and get a whole new tire for them to also tell me i need to replace 2/4 tires as the tread was very worn and definitely confirmed our suspicion that they did not match the purchased mileage on the car. Mind you I work from home and so the car is barely driven. I did bring this up to Jorge and he did apologize but I am sure we will not receive anything else from the dealership regarding this. Learning experience with myself and my husband to definitely check all tires when buying a car but on the other hand, Buying from a luxury car dealership I never assumed that they are selling you cars with tires thrown on from other older cars. Does seem like they really only cater to buyers purchasing new cars. Sad for a luxury dealership. So frustrating that I bought basically a new car and now have to replace the tires barely a month into owning.”

“I had an excellent service experience at Audi Fort Worth. Jose Garcia was professional, communicative, and made the entire process incredibly easy. My 2018 Audi A4 Quattro was taken care of perfectly, and the customer service was truly top-notch. Highly recommend and I will be coming back!”

“Audi at Fort Worth is phenomenal. My advisor was Marc Moja. He explained what was getting done, the price, what is required for the next visit and the price. There were no hidden surprises. The facility is kept immaculately. The offer complimentary snacks and hot and cold beverages while you wait. There is video entertainment, spaces to relax or work as well as phone charging stations. All of the advisors and sales agents made sure that the clients were greeted and comfortable. Browsing the showroom made it worse because my impulsiveness had me ready to trade up to a new A5. But when I seen the A7 and the S series of sexiness, I knew the Mercedes coupe was no longer a strong desire. It was then that I knew I had to hurry and get the heck out of there before I made another 6 year decision. I will definitely be eyeballing that the sexy A and S classes to determine which will be my next upgrade.”

“During my recent Audi A4 oil change, I had an excellent experience, largely thanks to James McDonald. From the moment I arrived, he stood out with his energy, professionalism, and ability to handle everything effortlessly—he’s honestly a beast at what he does. He explained the service clearly, answered all my questions, and made sure I felt confident about the process. James kept me updated the entire time and made sure everything moved quickly without sacrificing quality. He balanced efficiency and attention to detail in a way that really impressed me. On top of that, he checked in to make sure I was comfortable while waiting and went over everything thoroughly once the service was done. The oil change itself was smooth and efficient, but James’s attitude and work ethic made the experience next level. He’s truly great at his job, and I’d come back again just because of the service he provided. I hate getting my car serviced but James makes it so easy and stress free!”

“Not the experience I was hoping for! Told Ben what I was looking for, his immediate question was "are we buying today?" After telling him no, we were treated like we were a waste of time. Why am I at your dealership? For the service and attention a luxury vehicle buryer deserves. Our test drive was dismal in comparison to other dealers I visited. Any questions I asked were answered short and not really complete. I may not be buying today, but after being treated the way we were, we're not buying tomorrow from Audi.”