Honda of Bellingham

“After having an incredibly disappointing experience at another local dealership, my wife and I left feeling frustrated and uncertain. We decided to stop by Honda of Bellingham, and from the moment we walked in, the difference was obvious. It truly felt like night and day. AK was fantastic. He took the time to listen to what we actually needed instead of trying to sell us something we didn’t want. He was patient, knowledgeable, and helped us find the perfect vehicles without ever making us feel pressured. During the process, Camille came out to introduce herself and walk us through what to expect with financing. She answered our questions, eased our concerns, and made us feel confident that we were making the right decision. When it came time to sign everything, Brian was just as great. He carefully explained each document, made sure we understood everything, and never rushed us through the process. At every step, we felt respected rather than pressured. Buying a vehicle can be stressful, but the team at Honda of Bellingham completely changed that experience for us. Their professionalism, patience, and genuine customer service made all the difference. We drove away feeling excited, confident, and grateful that we chose Honda of Bellingham. We highly recommend them to anyone looking for an honest, low-pressure car buying experience.”

“I purchased my first car through Honda of Bellingham and I cannot recommend them enough! Jake and Michelle were professional, knowledgeable and patient which helped me navigate such an intimidating process. I had a great experience working with them and will gladly recommend them to others.”

“Absolutely amazing buying process! Would recommend a thousand times over. Camille and will and Jake and Brian were all incredible! Thank you guys, my wife and I love the car!”

“Since she’s been driving an 07 minivan since she was diagnosed with pregnancy of twins 15+ years ago; my wife & I have been discussing the idea of getting her a nicer never non-minivan for a little while. Our online research recently turned into online tire-kicking and an actual vehicle search, as that can happen, and the search led us to an amazing 2021 Infiniti QX50 Autograph in Mocha Almond at Honda of Bellingham! I called the dealership, and Michelle Starkey took my call. She was SUPER helpful, kind, fun, knowledgeable and everything one calling from hundreds of miles away would hope to find on the other end of the line when car shopping! She answered all of my questions, filmed videos, took the car to a Nissan dealership for me, so Nissan people could check it out, and was instrumental in providing me with the confidence needed to purchase a vehicle sight unseen. I worked with Chris Chiba in the Finance Department and Office Manager Dawn Watts, and they were also super helpful, friendly and great in every way! Due to the greed of the state of Washington and all of their ridiculous policies and “need” to fund all kinds of nonsense with the $’s of hard-working Washingtonians; the State's Department of Revenue requires a ridiculous amount of proof that a person who does not live in Washington should be exempt from paying Washington sales tax. One of the forms they needed me to sign from my home in Idaho was one that acknowledged that I took (past tense) delivery of the vehicle. I wasn’t about to sign that, so I purchased a ticket to fly from Boise to SeaTac, where I would then get on a bus to Bellingham so I could take delivery of the vehicle the old-fashioned way (in-person & at the dealership). Anyway. Here (finally) is where things got dicey. I received a text from Michelle that asked me to call her when I had a minute. I had a hunch she may have had news for me that I wouldn’t like, and I was right! While the vehicle was being prepared for delivery, the windshield had been struck by something, and was broken! Yep. The amazing vehicle we had found with less than 16,000 miles on it that was now worth a little less than half of its original MSRP, now had a cracked windshield! I rode that bus all the way from SeaTac to Bellingham, believing there was a VERY good chance that the dealer would have no interest in covering the cost of that windshield, and that I would then not only be back to the drawing board with my vehicle search, but also need to find another way to get myself back home to Boise from Bellingham Washington! Michelle picked me up and she was kind and friendly and we had a very pleasant and enjoyable conversation. As I was getting out of her car at the dealership, I asked her how the conversation with management was going about the windshield, and what the plan was to make it right. She let me know that they planned to “take care of it”, but I still didn’t have any real details regarding how. While inside, Michelle introduced me to General Manager Charles Flakes. I had assumed the worst, and COMPLETELY expected Charles to maybe tell me he was sorry, but that there was no way they could cover the replacement of that windshield. To my surprise, & without hesitation, Charles asked me if I’d prefer a check to cover the cost of the windshield replacement after I returned home, or if I’d like them to just take the amount off of the price of the car! I couldn’t believe it, and wanted to hug the guy, but he was on the other side of the desk! I think he could tell I was surprised, elated and relieved, and simply stated that it was just the right thing to do. Wow (again)! It certainly was the right thing to do, but I sure didn’t expect that! I would not hesitate to recommend this one, hands down! You not only get to shop for a fine new or used Honda (or other solid pre-owned vehicles), but you also get to work with fine folks like Michelle, Chris, Dawn and Charles! Thank you ALL again for all of your help, and for doing the right thing(s)! It is MUCH-appreciated! Sincerely, Trevor”

“I just purchased my brand-new Honda CR‑V Hybrid, and the entire experience was fantastic! I worked with Rick, Jake, and Chris, and they were all extremely professional, helpful, and never pushy. As a Costco Executive Member, I really appreciated that they followed the program exactly as promised. Everything was smooth and transparent from start to finish. I would absolutely recommend Bellingham Honda and this great team to anyone looking for a stress‑free car‑buying experience!”