Park Place Ltd (Lotus) (WA)

“I had a great buying experience at Park Place! The team was amazing from start to finish. I had been in 6 months previous to my purchase and spoke with Alan Grana. At that time I wasn't completely ready to pull the trigger on an amazing Audi R8. Alan understood and said to to keep my eye open, their inventory changed often. When I was more "ready" to purchase I checked out the website. I couldn't believe that they had an even more appealing R8 in the showroom. I went in, Alan remembered me instantly. I looked at the car and within a few hours we had made an agreement. The finance department quickly got the approval set up and I drove it home the next day. Oh yes, and by the way. Before I finished my deal, I sent a picture of an R8 spider to my father in law in Arizona and he got that! 2 R8's in one day! Went in a customer and now I feel like we're all friends! Thanks Alan, Victor and Hunter for make it a very enjoyable experience!”

“Just purchased my Lotus Emira here and had an excellent experience from start to finish. Andrew Johnson was incredibly helpful throughout the entire process — knowledgeable, responsive, and never pushy. He took the time to answer all my questions, kept communication clear, and made what could have been a stressful out-of-state exotic car purchase feel smooth and straightforward. Vic Kirilenko was also fantastic to work with and made sure everything came together seamlessly. You can tell the team genuinely cares about customer experience and about the cars they sell. They went above and beyond to help coordinate details, logistics, and make sure I felt comfortable throughout the purchase. Highly recommend working with Andrew, Vic, and the team if you’re in the market for a specialty or enthusiast vehicle.”

“I was interested in a Porsche 911 they had for sale and am in a completely different state. I got connected with Alan and am beyond grateful that I did. Alan was honest and forthcoming from the very beginning. Didn’t try and oversell the car but gave me all of the history and service that they had performed. In my opinion Alan went above and beyond to make sure I felt good about wiring money for a car I had never seen. The car arrived a week later and I was pleasantly surprised. It was exactly as described and I cannot thank Alan enough for all of his help. If you’re looking to buy or sell I would highly recommend asking for Alan!”

“Six months ago I purchased a 2023 Aston Martin Vantage w/ about 7k miles. I purchased it prior to seeing the car as I spent quite a bit of time with Jacob the salesman. We did a couple FaceTime videos, one in which I asked him on a scale of 1 to 10 his opinion about road rash, etc.etc. He said 9.5 and I asked him to specifically show me any flaws chips, detail issues in the vehicles interior and exterior and he presumably did so except now that I know where the damaged area is you can clearly see where he lifted the camera when he got to that fender location. The day after I drove the car home here to Lake Oswego, Oregon the vehicle would not start and the airbag fault and the convertible top fault light came on. The vehicle immediately went back to Park Place and spent 31 days before he was returned to me repaired. Soon after I discovered a gap in discrepancy between the hood and the right front fender, and after close review, it was obvious that this vehicle had been damaged. I took it to three body shops and those estimates were between 16,000 and $22,000 for repair. The vehicle had a clean Carfax report, but we all know how often that doesn’t work! Fortunately, The promotion picture (in their showroom) that actually caught my attention was clear that after zooming in could clearly identify the gap discrepancy and the terrible paint work covering it. At that point, the car had approximately 190 miles on it, which was the miles it took to get it to my home from Park Place. I requested a full refund immediately and they denied my request. I hired legal council to submit a demand letter and they did not respond. My attorney submitted an additional final demand letter before taking them to trial and they had their attorney respond with zero result. Speaking with many car dealers and friends in the business, my understanding is that is not unusual for them, and I would highly recommend reading this carefully before the purchase of any vehicle from them!”

“Simply put, Park Place LTD was transparent, honest, and negotiated in good faith. I walked out with a beautiful 2018 Jaguar at a great price. David and Sam were fantastic to work with.”