Subaru of Baton Rouge

4.8 Google

Google Customer Reviews

Liza Fontenot

Jul 13, 2026

Rating:

“This was my first Subaru purchase. I've had my 2026 Subaru Ascent for a week now and love it. The experience and environment here was exceptional compared to some of the other dealerships that I went to, and that all started with meeting our salesman Dillon. We met Dillon on our first visit here and immediately felt at ease. I never felt pushed or rushed into making a decision. He was very knowledgeable about the Subaru brand and gave us all the information we needed, including the safety features, which ultimately ended up being a big part of our decision to return and purchase a Subaru. I also had the pleasure of meeting Gina. She was really easy to talk to, patiently answered all questions we had about the Ascent, and went above and beyond with helping us to choose the one that was right for us. I also want to say what a pleasure it was to work with Mr. Terry - he was so nice and even brought my son a soda & snacks while we were waiting! Overall, I was really impressed with the customer service of everyone at Subaru of Baton Rouge!”

Vanessa Coursey

Jul 2, 2026

Rating:

“From the moment I walked into the dealership, I had an exceptional experience. My salesperson (Gina) was absolutely amazing. Her knowledge of the Subaru lineup was second to none. She knew every feature, every safety system, and every technology package inside and out. She didn’t just sell me a car—she educated me on why Subaru stands out and how each feature would benefit me and my family. By the time we finished the test drive, I was completely confident in my decision because she had answered every question and demonstrated just how safe, reliable, and well-designed these vehicles truly are. Her and Terry (finance) took the time to explain all of the financing options and current offers, making the entire buying process simple and stress-free. I never felt pressured—only informed and supported. The outstanding service didn’t stop with sales. The finance department (Terry) was professional, efficient, and transparent, making the paperwork easy to understand. I’ve also had my previous vehicle serviced here, so I already knew how great the service department is. They’re always friendly, honest, and provide quality work, which gave me even more confidence in purchasing my new Subaru from this dealership. This dealership truly delivers an outstanding customer experience from beginning to end. If you’re looking for a team that is knowledgeable, professional, and genuinely cares about their customers, I highly recommend them. Thank you to everyone who made this such an enjoyable and memorable experience!”

Sam Gravois

Apr 9, 2026

Rating:

“Saw this 2018 Honda Civic online and called asking to come take it for a test drive. Dillen took my call and was able to set me up for a test drive within the hour. In the time spent at the dealership I was very impressed with Dillen’s level or professionalism and overall helpfulness. Dillen was never pushy nor did he try to redirect me to a different vehicle. After I bought the car he even reached out to me asking how I was enjoying it and if there was anything I needed for it. Overall, I was very impressed with the level of professionalism from the entire Subaru of Baton Rouge team, but especially impressed with Dillen.”

Andy Warren

Mar 27, 2026

Rating:

“Clark was a great salesman. He helped us through buying a pre-owned Subaru Ascent online. He made it safe and did whatever we asked to see the vehicle without being there. We saw scratches that he made sure were gone before we picked it up. Helped us find a transport but we ended up going there to pick it up. We looked around part of the town. He walked us through getting to know our new car. Very helpful. He has a great team to work with him.”

James Burcalow

Jan 8, 2026

Rating:

“Received my new 2026 Subaru Outback Touring XT on December 31, 2025 from Subaru of Baton Rouge. I had ordered the car back in October. From start to finish, the Subaru of Baton Rouge Team, starting, with my sales representative PJ Gould were extraordinary! I was constantly kept updated on when my car would arrive and when it did the purchase process was seamless. At all times, the entire them were friendly, patient and helpful. I also traded in my existing 2020 Subaru Outback Touring and was given a very fair price! I can’t say enough about the entire Subaru of Baton Rouge Team except that they were extraordinary!”