Mercedes-Benz of Baton Rouge

“Mercedes Benz is such a professional atmosphere and has a great team of people that is there to help you fine and buy the car of your dream. You feels like part of the Mercedes Benz's family. They are a wonderful team of people to work with. Ms. Ruth Brown”

“Please make sure that Top Brass are made aware of the exceptional service and professionalism that was shown my wife, Dede, and I by your relatively new service writer Mr: Jeremy Bessix in our recent visits to have our 4 Mercedes Benz vehicles serviced, our GLS450, GLE350, GLB250 & our CLK 550. Jeremy kept in constant regular contact with us and made everything happen without hitting a pothole. Especially challenging was our beautiful Sharp looking Black CLK 550 Comvertible that needed a new foot step in door plate, a missing front molding piece & replacement of the undercarriage protection plate. These were indeed challenging considering the CLK 550 was a 2008 model in mint condition with only 31,000 miles on it. But Jeremy stayed the course and helped us get all the required parts. Jeremy is a dedicated professional and places customer service as his highest priority to make all customers achieve a happy ending with their service experience. Best Wishes, FRANK & DEDE FERRARA”

“Great experience. Did everything online except for the signature. And when Louisiana modernizes its laws, I’ll be able to sign electronically, as well. Andrew was my sales person. Communicated with him exclusively by my preferred method of communication, text messages. Great experience all around.”

“Shawada gave me the best car buying experience I’ve ever had. I have literally walked out of dealerships because of the customer service but this experience was nothing short of amazing. It was quick, efficient and didn’t take up the whole day. The finance guy was amazing also. I can’t remember his name but he did a great job!”

“The sales process here, specifically with Jason Tarver, was EXCELLENT! Found a G580 in the spec we wanted. Spoke with Jason but also informed him we were in the middle of moving and it might be a bit before we make this happen. He was super understanding, reached out to see how the move was going and offered to be of assistance whenever we were ready. We reached back out and seriously, the entire process was so quick and smooth I wouldn't believe we were purchasing a vehicle if it weren't sitting in the garage. We're in Atlanta and Jason and the MBBR team took care of EVERYTHING. In the past two years we've bought 5 or 6 cars remotely and this truly was the only time it was completely 'hands-off' for us. We ended up buying an S580 a week later from a different dealer (sadly MBBR didn't have a spec near what we wanted) but that dealer made us realize just how far ABOVE and BEYOND MBBR went for us. They'll definitely be our first stop when we're ready for the new car smell again. Thank you Jason and team!”