Bob Davidson Ford Inc

“Recently purchased an Expedition at Bob Davidson and the entire process from start to finish was seamless and easy. Mark, Todd and Kate were particularly helpful, knowledgeable, and professional. I absolutely recommend their dealership if you are looking for a new or used vehicle without the feeling of a typical sales push or pressure that can come with buying a car. Thank you again!”

“Darryl’s customer service was exceptional. He went above and beyond in communicating clearly while also providing reassurance about my vehicle’s required maintenance. He made sure I had transportation to and from the dealership, which made the entire experience smooth and stress-free. Thank you for instilling confidence in your services and demonstrating such honesty and care.”

“I want to give a special thank you to Holden at Ford on Joppa Road. He was very knowledgeable about the truck, patient, and extremely helpful. He answered all of our questions and provided excellent customer service from start to finish. Everyone we came in contact with was professional, friendly, and welcoming — even down to the finance department. The process was smooth, and we were in and out in no time. We even came back later with a few additional questions, and once again, everyone was helpful and kind. Thank you, Holden, and the entire team for making this such a great experience. I truly appreciate the outstanding customer service!”

“Out of the five dealerships and dozens others we contacted Ford was #1. My husband and I were in the market to purchase a used BMW. We had currently had a 2012 VW that only had two doors and had been desperately searching for a newer and larger vehicle. From start to finish this dealership exceeded expectations. Scheduling and communication on how and when to get our appointment was quick and informative. When we arrived, our sales representative John was very knowledgeable and gave us all the information we needed. When we got in to test drive the BMW he had on the lot he noticed a small crack in the windshield. Before we even drove off for the test drive he checked with his manager and ensured it would get repaired at no charge to us should we choose to move forward. He was pleasant to us during our test drive and gave us features and details of the car. The car itself was very clean and presentable. When we got back to the dealership they were quick to appraise our trade in and without even asking John was able to get us a better value and try and match our previous trade in appraisal. John was very personable and made sure all of the numbers and financing worked for us before we started signing anything. Even the finance manager took the time to meet us and have a friendly conversation. The whole process from arriving to final signing went very quickly and smoothly. We left with a freshly detailed and full tank of gas 2020 BMW X1. Our windshield was replaced within a week and for piece of mind our new car even included a pre-certified three month warranty. Ford was in constant communication with us and our new tags were also ready in under three weeks. Compared to some of the other experiences we had earlier in the week with competitors we are extremely happy and would recommend John, and Ford to our friends and family over any other dealer.”

“SERVICING MY FORD! I called this dealership because the other 2 Ford locations were not good for my spirit. The young lady who answered my call was so pleasant and also gave me a heads up on the process - that was nice of her to provide me with that information. She scheduled my vehicle and informed me of my representative, Eric. When I arrived for my appointment, I met with Eric and he was soooo nice and pleasant. He made me feel like my car was in great hands - and that was not a lie! Service took great care of my vehicle! Eric kept me informed about my car and I picked my car up the next day and all went well. Eric contacted me via email & text to check on the car. I truly appreciate the time Eric took to make me feel like I was in good hands. THANKS ERIC! & the SERVICE MEN for taking such great care! I will be back to service my car in the near future!”