Ken Garff Gateway Chevrolet

“Marc Cone is an excellent sales professional, and the Ken Garff dealership has been pleasant to deal with during my purchase experience. Marc is one of the very few sales professionals who is truly hassle-free. He listens to what you want and does not try to upsell. He emulates a true dealer-to-client experience. This is why we chose to go back to him for our most recent purchase, and our experience when we replaced my wife's vehicle last year was the exact same experience. Highly recommend Marc Cone and the Ken Garff dealership.”

“This was my first time purchasing a brand-new car, and the experience exceeded all of my expectations. Mr. Charles, Jeff, and Raz treated me like family from the moment I walked in. Their kindness, professionalism, and genuine care made what could have been a stressful experience feel exciting and memorable. I truly couldn't have asked for better service. They went above and beyond, and I sincerely appreciate everything they did for me. Give these three gentlemen a raise—and five extra paid vacation days! They definitely earned it!”

“If I could give negative stars, I would. The service department is terrible. My car is only a year old, and I scheduled an appointment on a Wednesday morning for an A/C issue because Wednesdays and Thursdays are my days off. When I arrived for my appointment, I was told I had to leave my car there, but they wouldn’t even be able to look at it for another five days. I asked if they could provide a loaner vehicle or Uber vouchers since I would need transportation to get to work. I was told they couldn’t offer anything until they completed a diagnostic test, and if the repair was covered under warranty—which wouldn’t happen for five days—they would then provide a rental. I asked why they schedule appointments if they aren’t actually going to service the vehicle at that time. Their response was that the appointment simply reserves your place in line for the next five days. I suggested they call me when it was actually my turn so I could bring the car back. They told me that if I took my car, I would lose my place in line. This level of customer service is completely unacceptable, especially considering I purchased the car from this dealership. I will never return for service and would not recommend this dealership to anyone.”

“Ken Garff Chevy is an awesome dealer. I’m in Yuma and reached out about a week prior about a truck. I was not hounded or pressured the week prior to goin to Avondale to look at the truck. Very much appreciate that. Up front about everything and didn’t get jerked around. Highly recommend them. You’ll be hard pressed to find a better price in the Valley. Josh was an awesome salesman and recommend him. 2026 Chevy Colorado ZR2 Bison. JT”

“I came into the dealership knowing exactly what we wanted, trim package and everything. Unfortunately the dealership did not have what we wanted in stock, but it was in route. The dealership didn’t try to sell us on something different, just worked with us to make sure we got exactly what we wanted. It was a breath of fresh air to say the least. Manny was our sales rep and we couldn’t have asked for better service. He greeted us as we pulled in, but not in an aggressive manor like typical salesmen, we had a general conversation, and then he went to bat for us with management to bring it all together. Even post sale service was superb. We will definitely return and refer additional people to Manny and this dealership.”