Group 1 Hyundai North Austin

“Matthew is hands down one of the best service advisors i’ve worked with. Helped me get all my recalls done, overall a super smooth process. He took my number and gave me updates as it went on, really appreciate the transparency!”

“I had an excellent experience working with Matthew Lackey at Hyundai. He was professional, knowledgeable, and kept me informed throughout the entire service process. Matthew took the time to explain the work that was needed, answered all of my questions, and made sure everything was handled efficiently. His communication was outstanding, and he genuinely cared about providing great customer service. The entire experience was smooth and stress-free thanks to his attention to detail and commitment to customer satisfaction. I highly recommend Matthew Lackey to anyone bringing their vehicle in for service. He is a true asset to the Hyundai team.”

“Aaron, Adan, and Sean recently helped me to purchase a vehicle for a unique situation. I visited several other Hyundai and Kia dealerships in the Austin area first, but none of them could or were willing to try and figure out a way. The team at Group 1 was exceptionally professional and competent and got the deal done immediately. Special thanks to Aaron for coordinating the complex deal and making things happen!”

“You need a new or used vehicle. Go see josh at group 1 Hyundai. He is great and helps you out a lot. Went and bought a used 2024 type r. He showed me the car and even took me on a ride before letting me drive. Great service. He got my payments where I wanted and it was hassle free.”

“I cannot say enough wonderful things about the team at Hyundai North Austin (formerly Nissan North Austin). Even though they are no longer Nissan, I will continue bringing my vehicle here because the level of service from Matt and the mechanics is truly unmatched. Matt has always taken exceptional care of me and consistently goes above and beyond to make sure I’m taken care of — even squeezing me in when the schedule is busy. That kind of customer service is rare these days and deeply appreciated. I also want to recognize the mechanic who worked on my vehicle over the years — I unfortunately can’t remember his name, but he was the same gentleman who essentially rebuilt my car and helped keep it running beautifully. After I recently brought it in for what was supposed to be just an oil change, he personally came out to hand me my keys and said, “When you’re ready to sell this car, I want to be the first person you call.” To me, that was the ultimate stamp of approval. My car has honestly never run better, and thanks to their expertise and care, I truly believe it’s going to run another 100,000 miles. Hyundai was incredibly lucky to retain this team. Their professionalism, honesty, skill, and customer care are second to none. Bravo to Matt and the entire service department — highly, highly recommended! 👏🏽”