Genesis of Aurora

“I had a great experience at this dealership and truly loved the customer service. The team was friendly, professional, and very attentive throughout the entire process. I especially appreciate the care they show for your vehicle. They send videos of the work being done, keep you updated, and return your vehicle clean. It really shows how much they value their customers and their cars. I highly recommend them!”

“I had a great experience working with Sam at Genesis of Aurora when I bought my G70. He made the whole process really simple and stress-free from start to finish. Sam was super helpful answering all my questions and making sure I understood everything along the way. On top of that, he was really funny which made the whole experience a lot more enjoyable than the typical car buying process. If you’re looking for someone who’s knowledgeable, helpful, and easy to work with, I definitely recommend asking for Sam.”

“I recently had an outstanding experience leasing a 2026 Genesis vehicle for my daughter at a local car dealership, thanks to Ray, the general manager, and his dedicated team. From the very first communication, Ray made sure to understand exactly what we were looking for and promptly called me back within 15 minutes with a fantastic offer. After a follow-up conversation, he even improved the deal, demonstrating his commitment to customer satisfaction. When we arrived at the dealership, the atmosphere was welcoming and the customer service was exceptional. The price Ray and I discussed over the phone was honored without any surprises or last-minute changes. There were no games or attempts to alter agreed-upon terms, which made the entire process smooth and stress-free. My daughter was able to lease her vehicle with complete confidence and peace of mind. If you're considering purchasing or leasing a new vehicle, I highly recommend giving Ray and his team a chance. Their honesty, transparency, and dedication to exceptional customer service truly set them apart from other dealerships. You can expect a straightforward and positive experience from start to finish.”

“I had a very pleasant experience trading in my Cadillac XT5 for a newer model with fewer miles. Heidi was extremely patient and accommodating as I test drove three different models. She was not pushy and allowed me to take my time as I vetted each of the three models. During the contract and documentation process, Sam and John were also very helpful and knowledgeable. I was able to complete the entire process in just over three hours. All in all, this was the simplest and most painless experience I’ve had trading in a car.”

“I purchased a very well taken care of 2018 Volkswagen Atlas. The sales team were quick to respond to my online inquiry. The purchasing process went fairly quick for being an out of state purchase. However, where they exceeded my expectations was the service department. They ensured my Atlas had four new brakes and rotors. They also gifted me a free oil change, filter service and tire rotation. They were polite, precise and provided me with a fancy loaner vehicle the entire time they were servicing my vehicle. They stood behind their promises 110%. I highly recommend considering them for vehicle purchases and any service needs!”