
Google Customer Reviews
Diana Froment
Jan 31, 2026
Rating:
“The Attleboro Kia always gets me in and out efficiently. I find their work to be professional and things are taken care of promptly. The mechanics and office people are very helpful in describing the how's and why's of what they are dojng.They also have very good coffee.”
Renee Valdyke
Jan 30, 2026
Rating:
“Buying or leasing a car is never fun but these guys (and gals) made it pleasant! They were willing to work and negotiate with me so I could be comfortable with my monthly payments and money down. I was not an easy customer but there was some laughing! Maurice did a great job and once we shook hands the paperwork was super fast. 😊”
Kimberley
Jan 23, 2026
Rating:
“Kia of Attleboro got me into my beautiful SUV! They have a GREAT atmosphere and personalities! I would go there for your next vehicle!”
Daniel Kelley
Nov 7, 2025
Rating:
“Avoid at all costs. The service department is full of unprofessional representatives that try to take advantage of customers every chance they get. I brought my 2021 Kia K5 into the service department on 9.18.2025 for an issue with my electronics (some electronics stopped working like my screen, air conditioner, locks, etc.). I spoke with the service advisor, Corey, and requested the service techs first check the fuses and blower motor/blower fuses first, as there are numerous reddit posts about similar issues with the K5 and those being the problem to these exact symptoms. After a few hours, Corey came back and told me the service tech said I need a whole new PCB block (where all the fuses plug into) and a whole new battery because it was "too small for my car". Regarding the Fuse Block - I was told they checked all the fuses and that power was going to the block but not out. For the battery - I questioned their "resolve" as it was the OEM battery my car came with....wouldn't you know Corey came back 10 min later and told me I was right...they "made a mistake". Red Flag #1. I let it slide even though it was apparent they were just trying to tack on extra charges. I again asked about the fuse block and if they checked the actual fuses and the blower motor and was assured they did. After they removed the $354.95 battery replacement charge (ridiculous attempt at scamming customers hoping they don't know better), I paid $414 for the fuse block that they had to order and was told it would be there the following Monday 9.23.2025.
The next week I didn't hear from Kia so I checked the fuse block myself and what do you know - i was able to fix the entire problem by switching out an $8 60amp fuse in the engine bays fuse block. I texted Corey 3 times between 9.24 and 10.02 that I was able to fix the issue and to cancel the delivery of the part - but not a single response. Finally, I received a text in ALL CAPS that they would refund me for the part minus a restocking fee because it's a "special order part". I respectfully told Corey I would not be paying for a restocking fee as I not only didn't need the part, that I told them 3 times while there to check the fuses, and that they tried telling me I needed a whole new battery because mine was "too small". I explained I in no way thought anything negative of Corey and that I know he's just the go-between for the Service Tech and the Customer.
That's when Corey did in fact turn into the bad guy. Another text in all caps telling me that switching a 60amp fuse would not fix the problem (insinuating that I was lying) and that they would NOT be refunding me for the part at all OR be giving me the part, and to find a different place to service my vehicle. Talk about theft and consumer fraud. Mind you, my vehicle just went over the 60k basic warranty by 6k miles and I still choose/chose to bring it in to the Kia Dealership even though it would be half the cost at any local shop around.
I have filed a chargeback with my bank, leaving reviews everywhere I can to warn others, filing with the MA Motor Vehicle Licensing Board, the Consumer Protection Division at the AGs office, the Federal Trade Commission, BBB, and the local police department as it's cut and clear theft and consumer fraud.
This type of service is completely unacceptable and they need to be investigated. Corey - learn to turn off the caps lock when replying to customers instead of yelling at them through text messages.
Kia Corporate Customer Care - I suggest you investigate this matter and resolve this before one or more of your regulators does.”
Joe D
Sep 4, 2025
Rating:
“I booked a test drive over text and was a fast easy process. Roy was an excellent salesman and knew all the cars features and took his time to show me. He also showed me where I drive in for car service and explained what kind of oil and gas my k4 needs.”