
Google Customer Reviews
Jaffar Raza
Jan 30, 2026
Rating:
“Adolfo in Service Department is great. He has been helping me and my family for over 2 years now. He always goes above and beyond for me. He seems to truly love what he does and seems to genuinely care. I recommend Vandergriff Toyota Service to anyone looking to service their vehicles, especially Toyotas. Look forward to working with Adolfo and the entire service team in the future!”
Leighanna Buckett
Jan 21, 2026
Rating:
“I had a very disappointing experience at Vandergriff Toyota and would not recommend them based on how my deal was handled. First, they did not take the time to properly appraise my trade-in and rushed through the process. When we reviewed the purchase agreement, the sales price was completely wrong—inflated by over $20,000—which immediately raised serious concerns.
I was also not allowed to properly test drive the vehicle. They restricted the test drive to just driving around the block and would not allow highway driving, making it impossible to fairly evaluate the truck. On top of that, there were several thousand dollars added in vague “dealer fees” that were not clearly justified.
Even after negotiating, the numbers continued to change. The trade-in value on my purchase order was altered after the fact, leaving a $1,500 discrepancy that had not been agreed upon. By the time we reached the finance office, the process had taken so long and was so draining that we ultimately walked out—despite being approved and having negotiated terms—because the experience felt disorganized and untrustworthy.
To make matters worse, the next morning I received a text from the dealership asking me to come back and finalize the deal. Before I could even make it there, I was informed that the truck had already been sold. To this day, the same truck is still posted online—now at a reduced price—which only adds to the confusion and lack of transparency.
In contrast, I ended up purchasing a nicer truck for the same price at Freeman GMC in Grapevine, where the process was straightforward, transparent, and respectful of my time. That difference alone says a lot.”
Megan Ridgeway
Jan 7, 2026
Rating:
“If I could give 10 stars to our salesman Marvin Millien I would! We bought my Lexus IS500 from him and the whole process was flawless and amazing. We had to travel out of state to purchase the vehicle from Vandergriff. Marvin Millien was so attentive and helpful. I never would have guessed the process could go this smooth. I wish all dealerships would operate like this. Favour was our finance guy and he was also amazing. Not a single surprise or hiccup from start to finish. Highly recommend you go to Vandergriff Toyota for all of your vehicle purchases… even if you have to travel in from out of state!”
Ricardo Flores
Nov 29, 2025
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“I've had a great service since I came in, been helped in and out by Jeremiah and Meeran Rahimi, and let me tell you... These guys has gone above and beyond for me. Thank you so much for taking the initiative and fix any problems that I went through in order to get quality-A experience. I traded in my beauty 2003 Z06 for a more comfortable car (2023 Camry) that met my needs. Thank you Jeremiah and Meeran for all the support.”
Andrea Smith
Nov 24, 2025
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“I stopped by to check out a Tacoma and ended up getting the exact truck I’ve been wanting. Sadish Karki was very helpful and professional, and he made the whole process feel easy. The finance manager Ahmad helped with the approval and got me a great rate. I’m really happy with how everything went.
Love the truck. Sadish gets a 10/10 from me.”