Land Rover Annapolis

“JR at Land Rover of Annapolis was an absolute joy to work with. Most people don’t expect a pleasant experience when something goes wrong with their car, but JR was knowledgeable, humble, kind, and genuinely gracious from start to finish. He communicated clearly, made the process easy, and my vehicle came back in better shape than when I dropped it off. The attention to detail was impressive, even down to the car being cleaned and the floors vacuumed. People are quick to write negative reviews, but JR deserves a great one. He is a standout employee and a real credit to the Land Rover of Annapolis team.”

“JR and the team at Land Rover Annapolis truly went above and beyond for me. What could have turned into a very frustrating situation (through no fault of theirs) was handled with professionalism, care, and genuine concern. JR made every possible accommodation to ensure my experience remained positive, and I couldn’t be more grateful for the support and attention I received. I will absolutely continue bringing my Range Rover here for service and highly recommend them to anyone looking for exceptional customer care!”

“It is with immense pleasure that I wish to share my recent outstanding experience with your Annapolis Range Rover dealership, which has profoundly influenced my long-term loyalty to your brand. My journey with Range Rover began with the acquisition of my 2010 Range Rover Sport from your Alexandria location. However, it was during the crucial servicing phases that I truly discovered the unparalleled excellence offered by your Annapolis team. Each service appointment at Annapolis was met with professionalism, transparency, and an unwavering commitment to customer satisfaction, which regrettably, I found to be a stark contrast to my experiences at the Alexandria service department. The consistently positive interactions and the highly trustworthy service I received at Annapolis solidified my confidence and appreciation for that specific branch. This exceptional level of care became the decisive factor in my decision-making process for my next vehicle purchase. I was absolutely determined that my future Range Rover would be acquired through the Annapolis dealership. A significant part of this determination was also due to the delightful and memorable interactions I consistently had with Frank Elizondo. Throughout my many service visits, Frank, a sales professional, never failed to greet me with a genuine smile and engaging pleasantries, even when I was simply waiting for my vehicle. His consistent warmth and approachable demeanor left a lasting positive impression. Therefore, when the time came to upgrade, I was incredibly pleased to discover that Frank was still an integral part of the Annapolis team. Without hesitation, My husband and I specifically sought him out to assist me with the purchase of my brand-new 2026 Range Rover. The entire process, facilitated by Frank, was as seamless and enjoyable as I had anticipated, further validating my decision to remain a loyal customer of the Annapolis Range Rover dealership. Sincerely, The Phillips”

“The staff was very helpful and gave us the best possible deal. Skip was especially helpful and even went as far as to research the car for me to give me a full rundown of all features I didn’t even know. Not to mention both washing and gassing up the car before turning over the keys. Would recommend and will come back.”

“Today I was here for a part & I have to say the level of customer service was amazing. Words cannot describe the level of dedication that Mr. Dalton & Mr. Jason, provided me. When I buy my next Range Rover, I promise I’ll be back here. I’m sorry I didn’t buy my Range Rover, here. “THANK YOU GENTLEMEN FOR MAKING ME FEEL @ HOME. I told my mechanics that they have to use this parts department for all there Land Rover’s & Jaguar’s and when I bring my car to them for repairs I’ll be sure to make sure my parts come from here. “THANKS””