BMW of Ann Arbor

4.6 Google
Open Today:

9:00 AM - 6:00 PM

Google Customer Reviews

Victoria Buckler

Feb 18, 2026

Rating:

Mo is very knowledgeable and found the exact car I was looking for right away. He has also been great in helping me learn how features in my car work. One of the best car buying experiences I have ever had! Highly recommend Mo!

Sha

Feb 15, 2026

Rating:

This review has been pending for quite some time. The showroom and service center recently moved to a new, convenient location, which is well-organized and easy to access. We bought our BMW from this showroom last year, and I've been a happy customer ever since. Special mention to Blerim, more than a year later, he's still in touch and available if we need any help. Blerim and his manager were extremely helpful in guiding us through the purchase, with no pressure, just honest advice and support. I recently scheduled a routine service appointment on a weekend. It was busy, and no donor cars were available. I had some technical concerns, and they advised that a specialized technician is available only on weekdays, so a full-day appointment was needed to properly resolve the issue. The team has always been professional, attentive, and thorough. After a year of visits, both for purchase and service, I've consistently received excellent care. I highly recommend this showroom and service center to anyone looking for reliable BMW service, support, and a great car-buying experience.

Semone Robinson

Feb 13, 2026

Rating:

Neal was genuine and lovely to work with. I appreciate his honesty and authenticity. He was the best part of my experience and I'm looking forward to him being my point of contact in future service interactions with the dealership. You have a true gem there! I hope he's appropriately appreciated by the rest of the staff.

Joseph Jackson

Feb 6, 2026

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Shawn Durham provided solid and dependable service during my visit. He was knowledgeable about the process, communicated clearly, and followed through on the necessary steps to address my service needs. He remained professional and courteous throughout the interaction.

Stacy Marie

Dec 19, 2025

Rating:

This is our second vehicle purchase with Alex U. at BMW of Ann Arbor, and we will stick with him forever. He is incredibly knowledgeable, genuinely kind, and so helpful throughout the entire process. There is never any pressure, just honest guidance and a true understanding of what you are looking for. We absolutely love our new car. Now I am just wondering who is going to pay for all my future speeding tickets. Kidding of course. If you are looking for a beautiful car and want to work with someone who is honest, fair, and truly cares about the experience, go see Alex. You will not be disappointed.