Nucar Automall of Allentown

“Just an amazing experience. Sam is a superstar. I highly recommend him if you in search of a Nissan or Infiniti, go see the man. He worked magic to get me a great deal. I am very thankful for all of his hard work to get me in my dream car.”

“On July 2, 2025 I paid Nucar Nissan of Allentown ~$19,000 for a 2017 Rogue they advertised as passing a “multi-point inspection” and being a “dependable used car”. Within weeks the engine failed. During the next two months, I required TWO complete engine replacements under the extended powertrain warranty. The first time was due to a valve issue which could've been solved by an experienced mechanic, while the second time a replacement was needed due to engine knock since no Youtube tutorial evidently exists to teach them how to fix faulty lifters. Those two repairs combined cost me $1,605.54 for out-of-pocket for rentals because Nucar refused any loaner or reimbursement despite their false advertising. After one swap, one of their mechanics left a wrench between the hood and windshield; I found it days later when rain forced me to use the wipers. Following the second swap, the shifter cable was left loose, stranding me in their parking lot for over 40 minutes until a tech ran out to tighten it. Now, only 1000 miles after the second engine, the battery is dead and the alternator has failed. The Nissan Electronic Service Manual (CHG section) requires a charging-system inspection and battery voltage check after any major engine repair. Both repair orders prove Nucar never performed that test — not once.They now refuse to cover the battery and claim the alternator is on backorder "which could be months" even though the part is in stock at various outlets right now. This is not incompetence; this is systematic deception and negligent workmanship that has cost me thousands and left me without reliable transportation for half a year. I have filed with the Pennsylvania Attorney General, BBB, and will be in small-claims court next. I plan to share every detail of this experience — receipts, repair orders, photos, and communication across every major review platform, car forums, and local community pages until no one in the Lehigh Valley ever risks doing business with this dealership again. Avoid Nucar Nissan of Allentown at all costs unless you enjoy paying for your own repairs on a car they already “fixed” twice. This isn’t a dealership, it’s organized fraud hiding behind claims and fabricated reviews. Violated PA’s Unfair Trade Practices Law, FTC Used Car Rule, and every shred of human decency. Run, don’t walk, away from Nucar Nissan of Allentown. Absolute garbage. Edit: Nucar's feeble attempt at damage control with paper-thin excuses overlook two things: 1.) They make absolutely no attempt to show goodwill toward their customers at all, leaving them to drown. 2.) The 'certified pre-owned' claim is an absolute scam. Had Nucar actually inspected my vehicle prior to sale, almost all of these issues could've been avoided altogether. This time it was $373, I suppose I'll be seeing them next month as well until I can ditch this lemon. Thanks, Nucar!”

“I recently purchased a Toyota Tundra and had the pleasure of working with Matt Burke as my sales specialist. From start to finish, Matt made the entire process smooth, transparent, and stress-free. He was knowledgeable, attentive, and took the time to answer all of my questions without any pressure. His professionalism and friendly approach really stood out, and he went above and beyond to make sure I was happy with my purchase. I truly appreciate the excellent service and would highly recommend Matt to anyone looking to buy a vehicle.”

“Rick Zauck is wonderful, professional, and helpful. My husband and I had a great experience buying with Nucar. We were recommended by family and we would recommend anyone to Rick at Nucar.”

“I will give them that they were able to get my vehicle serviced any timely fashion, however there was a lot of rude people and I was not made to feel welcome or comfortable while I was at the dealership. The service advisor wrote on my paperwork that I declined work that was recommended even though they never discussed it with me and to me that is completely dishonest by listing it as something that I declined. Most of what was listed was already done and did not. need to be done if they had just spoken to me. I have high hopes that they will eventually become a great place to do business with. But beware any information they give you over the phone is never accurate or correct”