Passport Mini of Alexandria

“Had a recent issue with my car and had to drop it off overnight. They were able to get me back on the road in 2 days and covered the repair under the warranty. On top of this the scheduled services for the mini they're very thorough with the inspections and provided me a good amount of information on things to consider to keep the car running correctly.”

“My visit to MINI of Alexandria was easily one of the best dealership experiences I've had. I was quickly greeted by Andy Fortney, who would spend the next hour and half answering my endless MINI questions. A fellow car guy, his encyclopedic knowledge of the brand and model configurations (dating back for at least the last 15 years) made him invaluable to the experience. Reasonable test drives were a seamless part of the process, and I never felt unreasonably pressured. I didn't end up purchasing a modern MINI, but my highly positive interaction would make me reconsider. If you're considering one, go to MINI of Alexandria and ask for Andy - you won't be disappointed.”

“We had an absolutely fantastic experience purchasing our 2024 Mini Cooper Countryman from Jeff Wannell. From the moment we met him, he was warm, personable, and never made us feel pressured for even a second. Jeff made the whole process seamless and genuinely enjoyable. Like we were working with a friend who truly cared about getting us exactly what we wanted. He went above and beyond to find us our perfect melting silver Mini, now affectionately nicknamed Foxy, and we truly look forward to working with him again in the future. Thanks, Jeff, for making car buying such a pleasure!”

“Too often, online reviews instead become vitriolic forums for people to complain about everything wrong with a particular vendor. This letter bucks that trend, so please allow my use of this platform to recommend Mr. Jeff Wannell and Mini of Alexandria for their outstanding customer service, quality assurance and care for their clients, including this one! Jeff was a phenomenal sales representative and helpful every step of the way. I appreciated Jeff's industry expertise, patience in explaining how the custom order process worked and how each of the car's features functioned, attention to fielding and responding to my varied questions, and diligence in helping purchase the car that we wanted and worked so hard to attain. Jeff Wannell and Mini of Alexandria left both a strong impression on and positive sentiments, and among an industry that sometimes doesn't have the best reputation for being 'above board,' his ability to make the process informative and inclusive should not be underrated -- thanks again Jeff!”

“I had my first car for 15 years so to say I was out of the car buying and car payment game for quite some time is an understatement. A mini cooper convertible has been my dream car since school. So finally, when my Corolla gave its last ride, I decided if I was going to make a car payment it would be on a car I love and am excited to drive every single day. I walked into Mini of Alexandria and Yves greeted me so kindly. He walked me through the process and took the upmost care of me. I didn’t feel like I was in a predatory environment (as some dealerships can have that vibe I read). Yves brought the mini I was looking at online to the front and we immediately hopped right in. It was light conversation, jokes, and a very simple car buying experience. I didn’t even think I was going to walk out with my dream car THAT DAY because I didn’t even bring the title to my old car. Before you know it, I signed all the paperwork and drove back home to get my title to exchange everything. They even gave me a higher value for my car than I thought!! I also want to mention Edgar in the back room. He patiently walked me through all the bells and whistles for my warranty and all the extra things I wanted for maintenance purposes so I wouldn’t have to pass out if my car ever needed maintenance. If you go to mini of Alexandria go straight to Yves and Edgar. They will take care of you. As a woman, I didn’t feel like I was being taken advantage of either. They are excellent salesmen and very knowledgeable. I have my dream car because of this dream team!”