Larry H Miller Chrysler Jeep Avondale

“Angie Moreno was a great salesperson. She knew we were in a hurry and she did her best to get us out the door quickly. We noticed a damaged decal on our new car after we got home. I asked her if they could replace it and they agreed right away. Only reason I am not giving a 5 star review is because the finance manager Eric was not very nice after we declined additional warranties.”

“From start to finish, Jacob made my car-buying experience smooth and stress-free. He was friendly, knowledgeable, and genuinely cared about finding the right Jeep for me, not just making a sale. He took the time to explain everything clearly, answered all my questions, was honest if he didn’t know the answer to my questions and made sure I felt confident before driving off the lot. I really appreciated his honesty, patience, and professionalism throughout the process. If you’re thinking about getting a Jeep, ask for Jacob, you won’t regret it!”

“This is going to be a long review, but if you’re car shopping, it’s worth doing your research and this dealership truly deserves the recognition. I found a vehicle that fit exactly what I was looking for, but I was hesitant since I live about an hour and a half away (on a good traffic day). I ended up negotiating my price with Yolanda, and if you ever get the chance to work with her, consider yourself lucky. She was incredibly kind, professional, and honest. During my test drive, she actually pointed out that one of the cameras wasn’t functioning correctly, something I honestly wouldn’t have noticed until much later. That kind of honesty really impressed me. After loving the test drive, I went through the signing process. Mario, the sales manager, was upfront about my trade-in and took the time to explain everything clearly. He was straightforward and friendly, which I really appreciated. I picked up my truck the next day after they fixed the camera, but about 10 minutes into my drive home, the tire pressure light came on. I sent a photo to Yolanda, and she immediately told me to bring it back. I took a half day from work and I came in Monday, Cliff, the service manager, explained that he couldn’t get it done that day, but when I mentioned I had taken off work and had no ride home, he really went above and beyond to help. He investigated it further and noticed that my tires were dry-cracked, one even leaking slightly. Without hesitation, he offered to replace all of them free of charge, which was amazing. He didn’t have the tires in stock that day, but he coordinated for me to come back later in the week to get it taken care of. I brought it back Friday before heading out of town, and even though it was a bit of a scheduling challenge, the team — including Cesar in service and Mario again — made sure everything was ready for pickup over the weekend. They worked with me so I could grab the vehicle on Sunday while passing through, which was a huge help. Even with having to make several long trips back and forth, I still consider the experience a positive one. The only issue left is that the tire sensors still aren’t reading properly — the warning light comes on every day. Since I live a good distance away, I’m hoping there’s a simple way to get that resolved. Edit: was hoping somebody would reach out to solve the issue with the sensor….”

“My experience with Jeep at Avondale was not good. They process me for a new used automobile on 9/16/2025, and I trade in my used my 2016 Jeep Patriot. After signing the contract I was a happy camper and loved the ideal of trading up and getting the opportunity to have a better and healthy automobile. But on 9/29/2025, I was called back in the office asking to bring in a copy of my leasing agreement and a bills in my name and address. So I quickly gather the information and bought it to the finance manager. I was told to wait until the manager crunch some numbers. Shortly afterwards the manager approached me and asked if I can place down $2500 deposit on the loan, and he also told me that Canvas Cedit Union could not finance the 2019 Jeep Compass because they couldn't be able to apply discounts on the new used automobile but they would honor financing a New 2025 at the price of my trade in, plus $2500 and a higher than normal finance payment. I was forced to bring the new Jeep Compass back to the dealership on 9/30/2025. It left a bad taste in my mind and I will never refer anyone or suggest any retired veterans to shop at Larry H. Miller dealerships. They wasted my time! Gloria Brooks”

“I want to give a huge shoutout to Alba! She’s amazing! She greeted us once we got there & had so much patience with us. She helped me purchase my first car! Explained everything so well! I love my car!! and get so much compliments!(jeep gladiator 2025) Definitely would recommend going to Alba!!”