Peachtree Mitsubishi

“this has got to be one of the most disgusting and misleading car lots I have been to in a very long time with God‘s will I will never have to return if I could rate these folks a -0 I absolutely would so they have this advertisement all over the Atlanta area radio stations talking about coming in with good credit no credit bad credit repossessions anything and they would ensure that you would leave with a vehicle not once. Did they mention if you have any of these things if you have any bad credit or you have no credit or you have repossessions the only way you are leaving with a vehicle is if you have a substantial down payment and buy substantial I mean $3600 and better substantial down payment to walk away with a vehicle. Once they figured that, maybe our credit was not where it needed to be and that they were not going to get a sale therefore any commission out of us after my family and I had spent $60 in Uber fees there to the store based on their radio advertisement that we would leave with a car they treated us like we were nothing they barely spoke. They didn’t introduce themselves. They did not thank us for coming in and just attempting to be customers with Peachtree Mitsubishi I am a black woman. My family members are black. Most of the workers and owners in this store were black men and I feel like we were treated less than Trash. I will never in my life attempt to even want to spend any money with this location. They are liars and all they do is try to get people into their store so they can run your credit with these hard inquiries 1000 times to further drop. You’re already struggling score while you go out and look for other vehicles Peachtree Mitsubishi. I have to say I am extremely disappointed at the treatment that myself my mother and my older daughters were given we were not even given the proper insight on how to be able to be eligible for a car and then near future once they determined that they were not making commission off of us we were nobody bodies and I’m absolutely disgusted and I will never come to your store again in hopes of obtaining a vehicle to safely get my family my 67-year-old mother my children back-and-forth to and from the places that they need to be as a single mother so thanks for nothing Mitsubishi. You guys deserve a -0 stars you all are disgusting thank you. i’m”

“I want to start by saying that my salesperson was incredibly kind, professional, and provided excellent customer service throughout the buying process. Management was also courteous and pleasant to work with. I began speaking with the dealership and negotiating pricing in mid-April, and ultimately finalized my purchase on April 30. Although we had multiple phone conversations and exchanged messages beforehand, and I had already selected the vehicle in an effort to streamline the process, the purchase still took approximately four hours. With better organization and a simple checklist of the required documents sent before my appointment, this process could have been much more efficient. When I inspected the vehicle, I noticed some minor scratches. My salesperson immediately assured me they would be repaired, which I appreciated. We scheduled the repair appointment for 9:00 a.m. on June 23. I arrived early, but the dealership was not ready to get me into a loaner vehicle until around 9:30 a.m. While waiting, I witnessed a very uncomfortable situation in the showroom where two salespeople were yelling at one another across the room. A lady stepped in to try to de-escalate the situation, and the manager assisting me had to take each employee outside separately to address the conflict. This was not the type of environment I expected as a customer. Unfortunately, there was another issue with the loaner vehicle. Although I had requested a vehicle equivalent to the one I purchased, the third-party rental provider informed me that Mitsubishi had not properly reserved one, so I was given a crossover instead. While it wasn't what I requested, I do appreciate that the dealership later delivered my repaired vehicle back to me and picked up the loaner, which was convenient. While my vehicle was at the dealership, I requested that they also check the windshield washer fluid because my windshield washers were not functioning properly. I was disappointed by the response I received, as it was made to seem like a significant inconvenience. During that conversation, the employee became frustrated and hanging up abruptly. Thankfully, my salesperson contacted me afterward and ensured the fluid would be checked. I received my vehicle back on June 26. Unfortunately, my experience did not end there. Today, my brand-new vehicle, which had only five miles on it when purchased, suddenly displayed "Warning: Engine Malfunction – Service Now" and illuminated multiple warning lights on the dashboard. I chose to purchase a new vehicle to minimize unexpected repairs and reliability concerns, but so far my experience has been the opposite. While I genuinely appreciate the kindness and professionalism of my salesperson and several members of management, the repeated issues with organization, communication, service coordination, and now a serious mechanical warning on a brand-new vehicle have been extremely disappointing. I sincerely hope these concerns are addressed so future customers have a smoother experience. I haven't even had the opportunity to enjoy my new vehicle do to multiple issues that have accured. Thes issues have accrued unnecessary mileage on my vehicle & waste of my time.”

“So glad to have Peachtree Mitsubishi in a more central location for Metro Atlanta Mitsubishi owners. Great service with upfront pricing estimates for urgent, recommended, and optional services. Mr. Walter V. in the service department has been very helpful.”

“An absolute 10/10 experience from start to finish thanks to Mr. Lucky. Working with him was a refreshing pleasure. He was patient and exceptionally friendly; additionally you can tell he takes true pride in his job and cares about the people he helps. If you’re looking for someone to work with you and sell you THE perfectly chosen car just for you, couldn’t recommend anyone else. The biggest thank you from the Garcia Family.”

“Julian was an amazing salesman from start to finish. He was professional, patient, and really took the time to explain everything clearly without making me feel rushed or pressured. He answered all my questions honestly and made the whole process smooth and stress-free. You can tell he truly cares about helping his customers, not just making a sale. I highly recommend asking for Julian if you’re looking for great service and a positive car-buying”