Mike Rezi Nissan Atlanta

“Leo was my advisor and he was great. There were some very unexpected problems that surfaced, but there was no suggestions just facts when I talked to him and the service department. Was always able to get ahold of him via text and constant communication of the repair timeline. It was unfortunate that my car had so many problems I knew and felt, but they found them and they finally got addressed. Even though it was some $$$ and it took almost two weeks, my car feels great, fun to drive again with no worry. Leo and his team did a great job.”

“I would avoid them if possible. Scheduling done by AI. Gave me a date and time and asked if I needed transportation home. I said yes. They scheduled me for the shuttle. When I got there they said the shuttle wasn’t running as person in charge was out. Cost of repair was greater than value of car but they didn’t have any good resolution. Engine needs replacing at only 69000 miles.”

“Love Mike Rezi service. Muhammed, (Moe) is my service advisor and he always takes great care of me. I purchased my 2023 Frontier from Mike Rezi and all services have been completed by them. Moe is honest and explains what services are crucial and which can wait for the next oil change. They get me in and out quickly and I can work comfortably in the waiting room. Five star service for sure!!”

“Muhammad (Mo) in service department is A+ at his job. He has made the service experience at Mike Rezi one of the best ever. He has stayed in touch, gave updates throughout this entire process. His attitude is unmatched, his knowledge of the entire process is second to none. This is a real survey about the service he has provided my daughter and I on the Nissan LEAF we got from there. If you ever need service for anything, regular maintenance or whatever I would suggest you get with “Mo””

“I had an incredible experience with Mike Rezi Nissan and felt it was worth sharing. I originally went in for a simple oil change, but after leaving the dealership, my car developed a different issue. Naturally, I was concerned, but the way their team handled the situation completely exceeded my expectations. From the moment I called, their customer service was outstanding. They were attentive, professional, and quick to take action. They arranged a towing service right away, and even covered the cost. Once my vehicle was back at the dealership, their team thoroughly investigated the issue and managed to resolve everything under warranty. The entire process was seamless on my end. I didn’t have to stress or chase updates, they took care of everything. To make things even better, they provided me with a rental vehicle while my car was being repaired. In the end, all I had to do was pick up my car, fully fixed and running perfectly. This is what true customer service looks like. Huge thanks to the team for their professionalism, efficiency, and commitment to taking care of their customers!”