Bergeys Ford Inc

“I cannot thank Bergey’s Ford of Ambler enough for taking exceptional care from me. From start to finish, Bob in Service and the team were able to get my truck back up and running as good as new. I will drive the extra miles to take my truck there for service.”

“Bought and 2007 kia sorento used with 67,000 miles. It looked to be in good condition and they worked with me. They still had to inspect it and do all that stuff yet but had me put a down payment on it until it was ready. I was able to test drive it and everything. Tony was very supportive and helpful with understanding everything. Would recommend.”

“Just bought our new Ford F 150 and everything was amazing from start to finish. Drove 3 hours away to come here and it was definitely worth the drive. Eric was so amazing, patient and easy to work with. When we are in the market for a new Ford we will definitely make the 3 hour drive and come back here! Amazing service and everyone is very personable.”

“I have always dreaded the often stressful process of buying a new car, but my experience with Bergey’s Ford was truly exceptional and one of a kind. From the moment I arrived, the staff was friendly, welcoming, and made the entire car-buying process both smooth and enjoyable. Their professionalism and customer-first approach are a testament to their long-standing history in the automotive industry. I had the pleasure of working with Eric Johnston as my sales associate, and I can confidently say he is unlike any car salesman I have worked with before. He is patient, knowledgeable, and genuinely committed to helping his customers. Rather than rushing the process or prioritizing a quick sale, Eric went above and beyond to assist me in getting my paperwork in order. Despite having other interested buyers who were likely ready to purchase immediately, he honored his word and ensured I had the opportunity to secure the vehicle I wanted. Throughout the process, Eric maintained consistent and professional communication, especially during our initial interactions via email. He promptly guided me on what needed to be corrected and ensured everything was handled efficiently. His honesty, respectfulness, and dedication truly set him apart. When it came time to complete the paperwork in person, the process was remarkably quick. I was out of the dealership in approximately 45 minutes, making it the fastest car-buying experience I have ever had. I also greatly appreciated receiving my vehicle with a full tank of gas, which was a thoughtful and generous touch. I would like to extend my sincere thanks to the entire Bergey’s Ford team, and especially to Eric Johnston, for providing such an outstanding experience. I highly recommend visiting Bergey’s Ford and asking for Eric Johnston if you are in the market for a vehicle.”

“Bergey’s Ford of Ambler boasts a modern building with a beautiful showroom, automated car wash, tire and service center, and parts department, which is where I went during my visit. My reason for going to Bergey’s was too see about buying a replacement socket for the headlight of my mother’s Ford Escape. Just hours earlier, my mother and I researched the cost of comparable parts on Bergey’s own official Ford website. Though we were unable to identify the exact part number for the required socket, almost-identical parts’ prices ranged from $11 for just the socket and wires, to $60 for sockets with wiring harnesses and assemblies, which is way more than we need. I approached the counter and spoke to the parts representative, and after explaining what I was looking for, handed him the old headlight bulbs that came out of the sockets of her car, to be used as reference, fitted to ensure correct part, or to cross reference part numbers if need be. The rep went back into the parts warehouse and returned a short time later to inform me that the part I was looking for was not in stock. However, it could be ordered and available for pick up the following morning. I then inquired about the cost of the part, and explained how we had researched the cost of almost identical parts on the Ford website. Expecting to hear the rep give me a quote reasonably close to the $11.40 we found online, (from their own website, mind you) it surprised me when the rep told me the cost of the part would be- $70. After explaining how and why I expected the cost of the part to be around $12, I asked why the difference was so great. I was not given a straight answer. Instead, I was told that it had to be the socket and a wiring harness, or assembly, none of which was clear as to exactly what I was even getting. He simply explained that I would need to splice it into the existing wire, which I already knew and was planning on doing. I could not help but feel like I was being taken advantage of, feeling like a reporter who asks a politician a question, but doesn’t get a straight answer. Having worked for Bergey’s in the past myself, as well as at NAPA, doing business with Bergey’s directly, providing auto parts for customers, I can only express disappointment for being, what I feel was, taken advantage of and being over-charged.”