
Google Customer Reviews
Alina Hotaling
Jun 3, 2026
Rating:
“Had a wonderful experience at this dealer! Professional and genuine customer service from the sales persons, an accountant and the manager! Great knowledge of the cars and helpful recommendations! Warm and family like atmosphere!
I am looking forward to bringing my car for the routine services (oil change, tire rotation and balancing). I know my car will be in good hands in this place! Highly recommend it!”
Adem Omer
Jun 1, 2026
Rating:
“I just came in for an oil change, and one of the female service technicians was very rude to customers.
Their sales representatives will encourage you to purchase the Honda VIP membership by promising great benefits, including the ability to skip appointments entirely. As a VIP member, you are told you will avoid all wait times and be prioritized. However, when you actually visit the service center for a walk in, they cannot fulfill that promise turning you away every single day because they claim to be full.
I specifically purchased this membership to avoid making appointments and to walk in whenever needed. Do not pay for the VIP membership; it is completely pointless at this Sheehy Honda branch. They can never accommodate your vehicle because they are always at capacity. Good luck getting an appointment, and even if you manage to schedule one, good luck getting your car finished on time.
I have since started going to Sheehy Subaru in Springfield. The staff there are extremely helpful and go above and beyond for their customers. They even finish servicing your car faster than this location by several hours! So just get your parts there or let them handle it for you at Sheehy Subaru. Even though it’s a Subaru dealership, they will take care of you!”
zeleke tefera
Feb 6, 2026
Rating:
“I had an excellent experience purchasing my Honda CR-V Sport, and I truly cannot say enough good things about Fikir and her entire team. From the moment I walked in, everyone was welcoming, professional, and attentive.
Fikir was outstanding—knowledgeable, patient, and genuinely invested in making sure I found the right vehicle. She explained everything clearly and made the process smooth and stress-free. The rest of the team was equally amazing, working together seamlessly to ensure every step went efficiently and transparently.
This was one of the best car-buying experiences I’ve ever had. I highly recommend Fikir and the whole team to anyone looking for excellent service and a positive, hassle-free experience.”
Katherine Ingraham
Nov 6, 2025
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“I drove 3.5 hrs to meet Ayesha and buy the car I've been wanting for months. The process began over the phone and Ayesha and Roxy were wonderful. They were quick to respond and communicate while working to get things ready for me the day before I started driving there. What they quoted over the phone was honored in person and the entire process with Ayesha and the finance dept was seamless. The manager, Kevin, was attentive and responsive to a small issue I had and was instrumental in fixing it. I have my dream car and love it, thanks to Ayesha and Roxy!”
Claudia Ahwireng
Oct 17, 2025
Rating:
“Abdullah was great. Kylie in Finance was also great. I got to test drive the car alone. YAY! I was a little nervous because I live in MD and this is a VA dealer. However, they will set everything up for me. The buying process took a while(3 hours), but that is the car buying process. The sales team was really patient with me and gave me a great deal. Everything was explained well.I got the car that I wanted! They have a great selection of low mileage cars. Thank you Sheehy.”