Sheehy Honda of Alexandria

“I just came in for an oil change, and one of the female service technicians was very rude to customers. Their sales representatives will encourage you to purchase the Honda VIP membership by promising great benefits, including the ability to skip appointments entirely. As a VIP member, you are told you will avoid all wait times and be prioritized. However, when you actually visit the service center for a walk in, they cannot fulfill that promise turning you away every single day because they claim to be full. I specifically purchased this membership to avoid making appointments and to walk in whenever needed. Do not pay for the VIP membership; it is completely pointless at this Sheehy Honda branch. They can never accommodate your vehicle because they are always at capacity. Good luck getting an appointment, and even if you manage to schedule one, good luck getting your car finished on time. I have since started going to Sheehy Subaru in Springfield. The staff there are extremely helpful and go above and beyond for their customers. They even finish servicing your car faster than this location by several hours! So just get your parts there or let them handle it for you at Sheehy Subaru. Even though it’s a Subaru dealership, they will take care of you!”

“Sheehy Honda was incredible to work with as I purchased my new Honda. I have worked with other dealerships in the past, and Sheehy Honda was absolutely my favorite experience. Respectful, thorough, true to their word, friendly, and very efficient. The experience could not have been better. I give them a 10 out of 10 and actually even higher.”

“Untrustworthy. Our appointment time and communication was wonderful. However, we had many problems directly after the service. We brought it in to have the car serviced before a long drive our daughter was taking. Within hours of her starting to drive, a part of the car that they needed to remove for service and put back was falling off (engine splash guard). Then her car shut down. We had to have it towed from the highway to a local Honda dealership hours away. They determined the part that was falling off needed to be replaced, which Shehey never mentioned. And, the computer system had to be reset (reason for the breakdown) which may or may have not been caused by the service Sheehy rendered. When we called to ask about how much labor would cost to reattach a splash guard we purchased from Honda they said, “$400”. This is literally a part they have to remove and replace every time they change the oil filter. It takes 5-10 minutes max. They don’t care about you. They care about getting you in and out the door.”

“⸻ I had an excellent experience purchasing my car from Sheehy in Alexandria. From start to finish, everything was smooth, professional, and stress-free. Malik was absolutely fantastic to work with. He was knowledgeable, patient, and genuinely focused on helping me find the right car—not just making a sale. He took the time to answer all my questions and made sure I felt comfortable with every step of the process. What I appreciated most was the transparency and no-pressure approach. The entire team made the experience easy and enjoyable, and the financing process was handled efficiently without any surprises. I’m extremely happy with my purchase and highly recommend Sheehy in Alexandria—especially Malik—if you’re looking for a great car-buying experience!.”

“Alex was by far amazing. He was patient, kind, polite and very straightforward throughout the entire process, which made everything so much easier and stress-free. He truly took the time to make sure I understood my options and felt comfortable with my decision. He made us feel heard and valued. His manager, Kevin, was also incredible and worked hard to get me an amazing deal. I walked out happy, with great perks and an amazing car! Farid in finance was just as wonderful. He made sure everything was taken care of, explained things clearly, and helped us secure some really good perks at a very reasonable price. Overall, I am more than happy with both my purchase and my entire experience. I will absolutely be recommending Alex and Kevin — and the whole Sheehy Honda team — to anyone looking for a car! I am very very happy with my purchase.”