
Google Customer Reviews
Millie Sigman
Sep 1, 2026
Rating:
“Orlando was so helpful and had a vehicle ready for me. it was the perfect one. He helped me with the internet and setting up Ford App as well as many other aspects of a new vehicle purchase. Orlando escorted me thru the process to the proper deparments. Excellent job, Orlando. He went above and beyond to make me get a satisfactory experience at Rich Ford. Thank you. Millie Sigman”
Angela Martinez
Aug 17, 2026
Rating:
“I've been in search for a car for a whole year and everywhere I Go it seems to get nowhere ! either they try and make me come up with a down payment that I cannot afford or they want to give me something that I don't like. I drove by Rich Ford one day and within seconds I was approached by Jason Logelin a salesman that works there within 10 minutes he had showed me a car I absolutely loved. a car that was in my budget, and I didn't have to be there for hours, him and the team worked in a timely manner and had me all set up with the car I've been wanting to buy all year. Rich Ford has taken care of me and I am very happy with their service, I'd recommend going to them because they are honest and they help you get what you want. Don't waste your time on these other car lots that just want to make a quick buck and don't care about your needs, go to Rich ford and leave happy 😊 👍🏼
August 2026”
Louis J
Jul 28, 2026
Rating:
“My car broke down, and I received some of the best service I've ever experienced. Tony and Mike went above and beyond to help me and my family, treating us as if we were part of their own family. Their kindness, professionalism, and willingness to help turned a very stressful situation into a positive experience. I highly recommend them to anyone who needs honest, reliable service. I'll definitely be referring my friends and family to them. Thank you again, Tony and Mike!”
Larry Norman
Jul 9, 2026
Rating:
“⭐⭐⭐⭐⭐ We couldn't be happier with our experience at Rich Ford!
From the day we placed our order to the day we picked up our new vehicle, the entire process was smooth, enjoyable, and completely stress-free.
Our salesperson, Sabrina Fitzgerald, was absolutely fantastic! She made the ordering process easy to understand, kept us updated along the way, and was always available to answer our questions. Any concerns we had were handled quickly and professionally. Sabrina's knowledge, patience, and genuine commitment to making sure we had a great experience really stood out. We never felt pressured—just well taken care of.
The financing process with Francisco was just as impressive. He made what is often the most stressful part of buying a vehicle simple, straightforward, and actually enjoyable. Everything was explained clearly, and we felt comfortable and confident throughout the entire process.
It's not often that buying a vehicle is this easy and enjoyable, but everyone at Rich Ford made it exactly that. We truly appreciate the outstanding customer service and the care we received from start to finish.
A sincere thank you to Sabrina, Francisco, and the entire Rich Ford team for making this such a wonderful experience. We highly recommend Rich Ford to anyone looking for honest, professional, and friendly service. We will definitely be back for our next vehicle!”
Yvonne
Jul 4, 2026
Rating:
“I’ve had only the best service & experience with Rich Ford. from the day I purchased my 22 Ford Bronco (2023) till now, July 2026. Still under warranty and have brought it in for some minor Recalls, Tune Ups & Diagnostics.
They’re always very polite, attentive and caring when it comes to my vehicle. I really appreciate the text mess’s received by the initial receiving Rich Ford Service dept. Tech Attendant in this case, Tim @8601 Lomas Blvd N.E. Abq dealership.
Tim kept me updated and in the loop on the progress of my vehicle. That takes time, patience, and pride in what he does and WHO he’s representing “Rich Ford” and “Himself” : ) That’s an employee who knows his job, takes it seriously and at the end of the day, he’s an exemplary employee.
Tim and colleagues, take the necessary steps to communicate the mechanics findings and progress to their customers.
On a side-note, I appreciate the paper mat they put down to keep car mat’s free from dirt & oil…thanks for that!
My car is back home running
well after a Minor issue with the
rear camera sticking (40sec)
while driving forward.
Thanks again, to Tim at
Rich Ford for your awesome
customer service experience.
Yvonne & Jesse C.”