CARMAX ALBANY

“They put a tacky CarMax decal on my car without my consent. I managed to get it off with some solvent, but the outline clearly remains. NO customer wants this on their five-figure purchase, so why do it? There are whole Reddit threads devoted to dealing with these stupid CarMax decals. C'mon guys. Even my very young child knows better than to put stickers on the car”

“Would give 5 stars but, the third party delivery service they use to transfer cars holds them back. Sale representative was great, process was simple enough, I did most of it online, prices and trade in offers are fair. Would recommend, but would also warn you are at the mercy of third party shipping when you pay to move a car to your location.”

“From my very first inquiry call to rolling out of the bay, my CarMax experience was the best! The Colonie, NY team as well as any of the lovely remote phone representatives, guided me through the process and were accommodating to my crazy schedule and time line. They prioritized the already streamline process and did it all with a smile. I love my new car and would highly recommend the CarMax experience.”

“Arafat, Gaby, and Tyler were extremely helpful in getting me into a new vehicle! It was my first vehicle purchase in over 10 years and they all made me extremely comfortable and answered all of my questions. Everyone was professional and very friendly. I would recommend carmax for all of my friends and family.”

“I found my dream car through CarMax! I had a terrible experience with another service (that rhymes with Nirvana) - but Carmax came through with flying colors. Got me through the whole process, including financing, with a minimum of fuss. I had my new (to me) car within 6 days of online purchase. My salesperson, Tyler, was awesome - not just during the sale, but with aftercare as well. I cannot recommend CarMax highly enough.”