New and Used Auto Financing
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Important Disclosures and Requirements
Auto Navigator Important Disclosures and Requirements
How Auto Navigator Works
Pre-qualification for Auto Financing:
Prior to visiting a participating dealer, submitting a request to pre-qualify will allow for a review to determine whether you pre-qualify with no impact to your credit score. If you pre-qualify, you will be able to see your monthly payments, APRs, and offers for vehicles you may be considering.
Finding Your Car: Auto Navigator provides participating dealers' advertised inventory to help you search and save your favorites to find the car that works best for your budget and lifestyle. All vehicles available for sale by participating dealers may not be displayed on Auto Navigator. Your pre-qualification may still be used at any participating dealer. Inventory availability is subject to change without notice.
Personalizing Your Offer: Searching and selecting vehicles allows you to build personalized pre-qualification offers with an estimate of the financing terms you could qualify for when you apply for financing at the dealer. Remember, your pre-qualified auto financing can only be used for the purchase of one, personal use vehicle. When you are ready to finance a vehicle, take your Auto Navigator pre-qualification offer to a participating dealer to let them know you are pre-qualified for auto financing. Remember, you can use your mobile phone to configure pre-qualified financing for vehicles you’re considering and compare your options at the dealer.
Purchasing at a Participating Dealer: When you visit a participating dealer, show them your Auto Navigator pre-qualification offer for the vehicle you would like to finance or check-in using your pre-qualification. Check-in will allow that dealer to access your pre-qualified terms and preferences, including cars you saved at that dealership (check-in is not available at all dealerships and is not required). Then you will fill out a credit application and provide any information needed for review to complete your financing. A credit application at the dealer will result in one or more inquiries posted to your credit file. After negotiating purchase terms and receiving dealer credit approval, you will sign a contract with the dealer reflecting both your purchase and financing terms. Your purchase will result in a retail installment contract with the dealer as the original creditor.
Capital One Auto Finance Restrictions and Important Information
Customer's Age, State, and Income Restrictions: To pre-qualify, you must be at least 18 years old, have a valid street address within the contiguous United States or an APO/FPO address. Auto Navigator is not available to residents of Alaska or Hawaii. Post Office Box addresses are not eligible to be used as the address on your pre-qualification request. Minimum monthly income required is $1,500 or $1,800, depending on your credit qualifications. Any existing Capital One accounts must be in good standing (not over limit, past due, or delinquent).
Pre-qualification Offers: Pre-qualification does not guarantee that you will receive financing or any particular financing terms, which are subject to change based on our evaluation of your credit application submitted at the dealer and any required documents. Your Capital One pre-qualification expires 30 days from the date your request for pre-qualification is received. If you have recently applied for and funded another loan with Capital One Auto Finance, this might impact your eligibility for a new loan with this Auto Navigator pre-qualification. Any other financing offers are subject to the terms of the offering party.
APR: APR is the Annual Percentage Rate. Advertised rates depend on the individual's credit and key financing characteristics, including but not limited to the Amount Financed, term, loan-to-value (LTV) ratio, down payment amount, and vehicle characteristics. A representative example of payment terms is as follows: a $1,000 down payment, an Amount Financed of $21,000 with an APR of 10.00%, and a term of 72 months would have a monthly payment of $407.57. Down payment, rebate, or trade-in is required in some situations to complete purchase. APRs shown are current as of March 3, 2020. Advertised and estimated rates are subject to change without notice. Representative APR is based on the individual's credit and key financing characteristics, including but not limited to the amount financed, term, the loan-to-value (LTV) ratio, and vehicle mileage. Your actual APR will be based on your specific situation.
Vehicle Type Restrictions: Your Auto Navigator pre-qualification can only be used at participating dealer locations in connection with the purchase of a new or used car, light truck, minivan, or SUV intended for personal use. Capital One Auto Finance does not finance certain vehicle makes including but not limited to, Oldsmobile, Daewoo, Saab, Suzuki, or Isuzu vehicles. We do not offer financing for commercial vehicles, motorcycles, recreational vehicles (RVs), ATVs, boats, camper vans, motor homes, vehicles with a history of chronic malfunctions and/or manufacturer or dealer buy back (alternatively referred to as a lemon), branded title vehicles, lease buyouts, or vehicles without a Vehicle Identification Number (VIN) or title issued. We may determine a vehicle to be commercial or otherwise ineligible based on the model and/or information provided to us. Vehicle must be 2010 model year or newer and have fewer than 120,000 miles. In some instances, you may be able to purchase a 2008 model year with fewer than 150,000 miles.
Amount Financed Restrictions: For new and used vehicles, the minimum Amount Financed is $4,000. Your maximum Amount Financed may be based on income, key credit characteristics, the vehicle you are purchasing, the details of the financing deal, and/or the specific dealership from which you purchase the vehicle. The Amount Financed may include the vehicle sales price, tax, title, licensing fees, dealer fees, and any optional products like service contract and/or extended warranty that you choose to purchase from the dealer.
Participating Dealer Requirements: Capital One Auto Finance provides financing for new and used vehicles purchased from participating dealers listed on Auto Navigator. Participating dealers are subject to change. We do not offer financing for vehicles purchased from non-participating dealers, auto brokers, or private party sellers. We do not offer financing for lease buyouts.
Auto Navigator Product Terms and Disclosures
Pre-Qualified Auto Financing Terms: Your terms, including monthly payment and Annual Percentage Rate (APR), are not final until your financing is completed at a participating dealer with the lender offering auto financing. These pre-qualified auto financing terms are based on information you provide and might change if you update any information on the Auto Navigator website, with a participating lender, or at the dealer. Terms online are provided based on common monthly increments; however, other terms may be available at the dealership when purchasing the vehicle. Not all consumers qualify for each of these term lengths.
Ratings and Reviews: Customer reviews are submitted by validated Capital One customers who purchased using Auto Navigator. Some product ratings and reviews may be obtained from customers with different versions of the product displayed above.
Third Party Information: Capital One uses third party information, otherwise available, to enhance your auto financing experience. Third party information includes, but is not limited to, trade-in values, car images, dealer reported mileage, fuel economy, dealer advertised price and car details, and car history reports. Please note that third parties provide this information and Capital One does not make any express or implied representations or warranties with respect to the accuracy of the third party information. You should verify the accuracy of any third party information on your own. All trademarks are the property of their respective owners.
Vehicle images may not be representative of the dealer advertised vehicle. Cars are subject to prior sale and availability should be confirmed with the dealer. Dealer advertised prices are subject to change without notice.
Dealer advertised prices may be negotiable and may not include tax, title, license, and other fees charged by the dealer. Other fees may include, but are not limited to, document fees, dealer preparation fees, and delivery charges. You should verify with the dealer what is included in the dealer advertised price. We provide a historical estimate of tax, title, and license fees to show you how they impact your financing terms.
Any available car history reports are provided by CarFax®. You can visit the CarFax® website for additional information on their services. Trade-in valuations are powered by Kelley Blue Book® data to provide estimates of what you may be able to receive from the dealer by trading in your car. Kelley Blue Book® Price Advisor is also powered by Kelley Blue Book® data to provide you with information on what other customers have paid for like cars in your area. Kelley Blue Book® valuation methods are not determined or maintained by Capital One. You can visit the Kelley Blue Book® website for additional information on their services. Third party websites, such as Kelley Blue Book® and CarFax®, are not maintained by Capital One.
Maps, directions, and reviews are provided for informational purposes only. No representation is made or warranty given as to their content, road conditions or route usability or expeditiousness. User assumes all risk of use. Google™, Capital One, and their suppliers assume no responsibility for any loss or delay resulting from such use. All reviews are provided by Google and are subject to Google terms of services. Capital One does not monitor content provided by Google.
©2018 Google LLC, used with permission. Google and the Google logo are registered trademarks of Google LLC.
Stock Automotive Images, Copyright 2000 – 2020 izmo, Inc. All Rights Reserved. The stock automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited.
Capital One Auto Refinance Important Disclosures and Requirements
How Auto Refinance Works
- Pre-Qualification: Submit an application to see if you pre-qualify to refinance your current auto loan with no impact to your credit score.
- Credit Application: Select the offer that you want, review the information you entered and complete the credit application which will result in an inquiry posted to your consumer credit report and may impact your credit score.
- Finalize: Provide your Vehicle Identification Number (VIN), E-Sign your contract, enter in your current lender details, and if needed, send in any supporting documents. The Capital One Customer Service team will then begin to process your application. After your loan has been finalized, you will need to provide us with Title Transfer documents that vary by state.
About You (the applicant):
To pre-qualify for refinancing, you must be in good standing (not over limit, past due, or charged off) on any other existing Capital One account. You must be in good standing on your mortgage and auto loan payments. You must be at least 18 years of age to apply. Applicants must have a valid physical street address within the contiguous United States at the time of application. P.O. Box addresses are not eligible for refinancing. An individual who does not have a physical street address may use an Army Post Office address or a Fleet Post Office address. A minimum monthly income requirement of $1,500 to $1,800 will apply depending on your credit qualifications.
Pre-qualification does not guarantee that you will receive financing or any particular financing terms, which are subject to change based on our evaluation of the credit application and any required documents.
Your pre-qualification expires 30 days from the date your pre-qualification application is received. You may use your pre-qualification on the expiration date, but not on any day thereafter. After pre-qualification, when you submit your credit application you will have at least 15 days to provide any required information or documents and sign your contract. If your offer expires before you are ready to refinance your vehicle, please re-submit a pre-qualification application to check your eligibility for a new offer.
Vehicle Type Restrictions
Capital One Auto Finance only finances new and used cars, light trucks, minivans and SUVs that will be used for personal use. Vehicles must be 7 years old or newer and have an established resale value.
Capital One does not refinance Oldsmobile, Daewoo, Saab, Suzuki or Isuzu vehicles, commercial vehicles, motorcycles, recreational vehicles (RVs), ATVs, boats, camper vans, motor homes, vehicles with a history of chronic malfunctions and/or manufacturer or dealer buyback (alternatively referred to as a lemon) vehicles, salvage title vehicles, branded title vehicles, lease buyouts or vehicles without a Vehicle Identification Number (VIN) or title issued.
We may determine a vehicle to be commercial or otherwise ineligible based on the model and/or information provided to us.
Loan Amount Restrictions
Minimum loan amount is $7,500 and maximum loan amount is $50,000. Your maximum loan amount may be based on your income, key credit characteristics, and the vehicle you are refinancing.
Your actual loan amount will be limited based on the value of the specific vehicle that you are refinancing. For the vehicle you want to refinance, the value is based on NADA or KBB trade-in value. The amount of this limitation may vary and is referred to as the “LTV” (loan-to-value) limit. For example, if the value of the vehicle that you are refinancing is $20,000, and your LTV limit is 110%, then your refinanced loan amount can be up to $20,000 x 110% = $22,000.
Auto Refinance Restrictions
Capital One Auto Finance only refinances loans from other financial institutions, not including Capital One subsidiaries. Your current lender must be 1) currently reporting your loan to a major credit bureau, 2) FDIC or NCUA insured, or 3) both Better Business Bureau Accredited and a state registered lender or state registered auto dealer. Most banks, credit unions, and larger auto finance companies meet these requirements.
We will only refinance standard auto loans with only one lienholder on the vehicle title. We do not refinance personal loans that use a vehicle title as collateral (also known as title loans), or auto loans that have more than one lienholder on the title. You must refinance the full payoff amount of your existing auto loan subject to our minimum and maximum loan amounts. We do not offer cash back refinancing or lease buyouts. We will only pay off your existing auto loan and will not finance new GAP coverage or any other credit-related ancillary product to cover any cancelled coverage due to refinancing. To determine if your GAP or other credit-related ancillary policy terminates upon refinancing, consult your agreement or contact your provider.
Auto Refinance Documentation Requirements
Based on the information you provided, we will need some or all of the following documentation:
- Proof of Income
- Proof of Residence
- Proof of Insurance
- Proof of Employment
- Vehicle Title
- You will need to send us your vehicle title if you reside in one of the following states: KY, MD, MI, MN, MO, MT, NY, OK and WI. In all other states we will obtain the title directly from the state agency which holds your vehicle title.
- Limited Power of Attorney to Modify Vehicle Title
- In order to modify your vehicle title to show Capital One Auto Finance as the new lienholder we will need you to sign a limited Power of Attorney document which authorizes us to make this change at the Department of Motor Vehicles (DMV).
Annual Percentage Rate (APR)
APR is the Annual Percentage Rate. Advertised rates are offered depending on the individual’s excellent and substantial credit and key loan characteristics, including but not limited to Amount Financed, term, and vehicle characteristics. A representative example of payment terms are as follows: a loan amount of $20,000 with an APR of 7.50% and a term of 60 months would have a monthly payment of $400.76. No downpayment required. APRs shown are current as of March 28, 2017. Advertised rates are subject to change without notice. Refinancing may extend the term of the loan and increase the total amount paid when compared to your current situation.
Lifetime Payment Reduction Claim
Lifetime savings claim is based on average expected reduction in total lifetime payments our customers experience over the life of the loan compared to their prior lifetime payments. Claim is based on original loan information provided by the customer as well as loan information we receive from a credit reporting agency and does not include customers who choose to extend the number of remaining payments on their auto loan. Lifetime savings may result from a lower interest rate, a shorter term or both. Your actual savings may be different.
Yearly Payment Reduction Claim
Yearly payment reduction claim is based on average payment reduction our customers experience over a year with their new loan compared to their prior yearly loan payments. Claim does not include customers who choose to reduce the number of remaining payments on their auto loan. Yearly payment reduction may result from a lower interest rate, a longer term or both. Your actual savings may be different.
Monthly Payment Reduction Claim1
Monthly payment reduction claim is based on average expected reduction in monthly payments our customers experience with their new loan compared to their prior loan payments. Claim is based on original loan information provided by the customer as well as loan information we receive from a credit reporting agency and does not include customers who choose to reduce the number of remaining payments on their auto loan. Monthly payment reduction may result from a lower interest rate, a longer term or both. Your actual savings may be different.
Ratings and Reviews
Customer reviews are submitted by validated Capital One customers who refinance using Capital One. Some product ratings and reviews may be obtained from customers with different versions of the product displayed above.
Third Party Information
Capital One uses third party information to enhance your auto refinancing experience through the Vehicle Identification Number (VIN) auto-fill feature. If you use the VIN auto-fill feature, certain data fields of your application such as VIN, year, make and model will be auto-filled using information supplied by a third party. Capital One does not guarantee that third party information is accurate, current, complete or reliable and assumes no responsibility for the accuracy of third party information. You should independently verify the accuracy of any third party information supplied through the VIN auto-fill feature.
Privacy and Security
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IMPORTANT INFORMATION ABOUT PROCEDURES FOR APPLYING FOR CREDIT. To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. What this means to you: When you apply for credit, we will ask for your name, address, date of birth and other information that will allow us to identify you.