“Alexa, ask Capital One, what’s my balance?”

From tracking your spending to making a payment, now you can manage your Capital One accounts through any Amazon Alexa-enabled devices, including the new Echo Show. Talk about convenient.

Enable the skill

Amazon Echo Show

Manage your Capital One accounts simply using your voice

Things you can say

Here are some things you can ask Alexa about your Capital One accounts. First, be sure to say, “Alexa, open Capital One” and provide your optional personal key.

"What's the balance on my credit card?"

"How much money do I have in my savings?"

"What's my checking account balance?"

"Pay my credit card bill"

"How much did I spend at Amazon last week?"

"When do I have to pay my auto bill?"

"What's the due date for my credit card bill?"

"How much is my next car payment?"

"What's my account summary?"

"What's my 10-day payoff quote?"

"What are my recent transactions?"

"What's the principal on my auto loan?"

"Pay my auto loan bill"

"Where did I spend my money?"

"Pay my statement balance"

"What's the due date for my auto loan?"

"How much did I spend last weekend?"

"What's my savings account balance?"

"Tell me what I spent on Tuesday"

Get Started

Once you've downloaded the Amazon Alexa app, you can enable the Capital One skill in a snap.

Available on the App Store  Get it on Google Play

Enable the skill

Open the Alexa app or go to Amazon.com. Tap or select “Skills” and search for Capital One. Select “Enable”. Accept “Terms and Conditions”.

Link your account

Enter your Capital One username and password. Create an optional personal key.

Talk to Alexa

Now you can talk to Alexa about your Capital One account.

It’s got everyone talking.

Got Questions?

From setting up the skill to troubleshooting it, we’ve got answers.

Open the Alexa app, tap Skills in the menu, and search for Capital One. Then tap Enable and follow the prompts:

  1. Enter your Capital One account credentials
  2. Accept terms and conditions
  3. Create an optional personal key

When your account has been successfully paired, you'll see a screen that says, “Your Capital One skill was successfully linked.” You are now set up to use the Capital One skill across all of your Amazon devices, including the Echo and the Echo Show.

Nope. Once you've successfully paired your account to any Alexa-enabled device, it will work on any device that has Alexa–including the Echo, Echo Show, Dot, Tap, etc.

No.

After you enable the skill, you also need to link your Capital One account to Alexa. Open the Alexa app on your phone, find the Capital One skill, and tap “Link Account.” Follow the instructions from there. You’ll know you’re done when you see a screen that says, “Your Capital One Skill was successfully linked.”

When you enable the Capital One skill, you enter your Capital One username and password. This lets Alexa access your Capital One information, but don’t worry – we don’t share your sign-in info with Amazon (or anyone else).

No way. We don’t share your sign-in info with Amazon (or anyone else).

As long as the skill is enabled, Alexa will be linked up to your Capital One accounts. If you don't want to let Alexa access your account info anymore, you’ll have to disable the Capital One skill. To do that, open your Alexa app and go to the Capital One skill, then click on Disable and your account will be de-linked. Keep in mind that once you disable the Capital One skill, you won’t be able to ask Alexa about your Capital One accounts anymore on any Alexa-enabled Amazon device.

A 4-digit code (numbers only) that you make so we can verify it's really you before saying your detailed account information out loud.

By disabling and then re-enabling the Capital One skill.

You can disable and then re-enable your Capital One skill to create a new key.

Nope!

You'll disable and then re-enable your Capital One skill to create a new key or delete an existing key.

  • Find out how much you spent on your credit card by asking Alexa instead of searching for that information online. You can ask how much you’ve spent on a specific day, within a certain date range, or at a major vendor. Things like, “What did I spend between October 1st and October 31st?” or “How much did I spend at Starbucks last month?”
  • You can tell us exactly how much you want to pay toward your monthly bill. It’s your choice: minimum payment, statement balance, current balance or an amount you decide is right for you.
  • If you didn’t hear what Alexa said the first time, or just want to hear it again, simply say, “Repeat.”

You can try any of these things on the Echo, Echo Show, and all other Alexa-enabled devices.

You can get detailed info about your Capital One checking account, savings account, credit card account and auto loan account. The Capital One skill doesn't have information about any of your non-Capital One accounts at other banking institutions.

  • Your account balances for your credit card, checking account and savings account
  • Your recent transactions for your credit card, checking account and savings account
  • Your credit card and auto loan bill due date
  • Your available credit on your credit card
  • To pay your credit card and auto loan bill
  • Your account summary

Again, you can access all of this information on any of your Alexa-enabled devices.

That’s what we really want to know! You can ask her about your Capital One checking, savings, and credit card accounts. You can also get details on your auto loan.

Hearing how you interact with Alexa and the language you use to talk about your money will help us continue to design the best experience for you. Try a few examples below to get started:

Credit Card

  • Account balance: Alexa, ask Capital One what's the balance on my credit card.
  • Bill due date: Alexa, ask Capital One what's the due date for my credit card bill.
  • Recent transactions: Alexa ask Capital One how much I spent at Amazon last month?
  • Pay my bill: Alexa, ask Capital One to pay my credit card bill.
  • Account summary: Alexa, ask Capital One what's my account summary.

Bank

  • Savings: Alexa, ask Capital One how much money I have in my savings.
  • Checking: Alexa, ask Capital One what's my checking account balance.

Auto Loan

  • Principal balance: Alexa, ask Capital One what's the principal balance on my auto loan?
  • Payoff quote: Alexa, ask Capital One what's my 10-day payoff quote?
  • Bill due date: Alexa, ask Capital One when do I have to pay my auto bill?
  • Amount due: Alexa, ask Capital One how much is my next car payment?
  • Pay my bill: Alexa, ask Capital One to pay my auto loan bill.

We're hard at work developing new capabilities, and transferring money is one of them – but it’s not in the starting lineup of features. We'll keep www.capitalone.com/applications/alexa updated as new features are released.

Alexa was making some updates to her brain. Try asking again in a few minutes. If you want immediate account access, you can sign in to your account online and get it the old-fashioned way.

For any Echo or Echo Show questions, please contact Amazon customer service.

Whenever you want! Alexa is always on and ready to give you account info on any of your Alexa-enabled devices… unless, of course, your device is turned off.

It depends. Anyone within earshot will be able to hear what Alexa says. And anyone with access to your Amazon Echo or Echo Show will be able to ask it questions about your account(s) UNLESS you create a personal key, an extra layer of security you can use to lock your skill. But either way, no one will ever have access to your Capital One username and password.

It could be that your username and/or password isn’t right. Double-check the username and password you’re using. If you still can’t sign in, or if you forgot your username and/or password, visit the Capital One Mobile app or website to retrieve your sign-in info.

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