From tracking your spending to making a payment, now you can manage your Capital One accounts through any Amazon Alexa-enabled devices. Talk about convenient.
Quickly check the balance of your Capital One bank, credit card or auto loan accounts.
Stay on top of your spending by asking Alexa for the most recent transactions on your Capital One accounts.
Find out when your next Capital One bill is due, and then pay it with a single voice command.
Here are some things you can ask Alexa about your Capital One accounts. First, be sure to say, “Alexa, open Capital One” and provide your optional personal key.
"What's the balance on my credit card?"
"How much money do I have in my savings?"
"What's my checking account balance?"
"Pay my credit card bill"
"When do I have to pay my auto bill?"
"What's the due date for my credit card bill?"
"How much is my next car payment?"
"What's my account summary?"
"What's the principal on my auto loan?"
"Pay my statement balance"
"What's the due date for my auto loan?"
"What's my savings account balance?"
Open the Alexa app or go to Amazon.com. Tap or select “Skills” and search for Capital One. Select “Enable”. Accept “Terms and Conditions”.
Enter your Capital One username and password. Create an optional personal key.
Now you can talk to Alexa about your Capital One account.
“[The Capital One Alexa Skill] represents a big step forward for the world of personal digital assistants.”
“Capital One’s Alexa Skill named one of the “20 most useful Alexa skills”
“It's great to see a forward-thinking team at Capital One bucking [the] trend by exploring opportunities around digital messaging, artificial intelligence, virtual assistants, and bots.”
“Capital One’s decision to add more skills points to the fact that the bank sees Alexa skills as a valuable investment to further engage interested tech-savvy customers.”
– Business Insider
From setting up the skill to troubleshooting it, we’ve got answers.
Open the Alexa app, tap Skills in the menu, and search for Capital One. Then tap Enable and follow the prompts:
When your account has been successfully paired, you'll see a screen that says, “Your Capital One skill was successfully linked.” You are now set up to use the Capital One skill across all of your Amazon devices, including the Echo and the Echo Show.
Nope. Once you've successfully paired your account to any Alexa-enabled device, it will work on any device that has Alexa–including the Echo, Echo Show, Dot, Tap, etc.
After you enable the skill, you also need to link your Capital One account to Alexa. Open the Alexa app on your phone, find the Capital One skill, and tap “Link Account.” Follow the instructions from there. You’ll know you’re done when you see a screen that says, “Your Capital One Skill was successfully linked.”
When you enable the Capital One skill, you enter your Capital One username and password. This lets Alexa access your Capital One information, but don’t worry – we don’t share your sign-in info with Amazon (or anyone else).
No way. We don’t share your sign-in info with Amazon (or anyone else).
As long as the skill is enabled, Alexa will be linked up to your Capital One accounts. If you don't want to let Alexa access your account info anymore, you’ll have to disable the Capital One skill. To do that, open your Alexa app and go to the Capital One skill, then click on Disable and your account will be de-linked. Keep in mind that once you disable the Capital One skill, you won’t be able to ask Alexa about your Capital One accounts anymore on any Alexa-enabled Amazon device.
A 4-digit code (numbers only) that you make so we can verify it's really you before saying your detailed account information out loud.
By disabling and then re-enabling the Capital One skill.
You can disable and then re-enable your Capital One skill to create a new key.
You'll disable and then re-enable your Capital One skill to create a new key or delete an existing key.
You can get detailed info about your Capital One checking account, savings account, credit card account and auto loan account. The Capital One skill doesn't have information about any of your non-Capital One accounts at other banking institutions.
Again, you can access all of this information on any of your Alexa-enabled devices.
That’s what we really want to know! You can ask her about your Capital One checking, savings, and credit card accounts. You can also get details on your auto loan.
Hearing how you interact with Alexa and the language you use to talk about your money will help us continue to design the best experience for you. Try a few examples below to get started:
We're hard at work developing new capabilities, and transferring money is one of them – but it’s not in the starting lineup of features. We'll keep www.capitalone.com/applications/alexa updated as new features are released.
Alexa was making some updates to her brain. Try asking again in a few minutes. If you want immediate account access, you can sign in to your account online and get it the old-fashioned way.
For any Echo or Echo Show questions, please contact Amazon customer service.
Whenever you want! Alexa is always on and ready to give you account info on any of your Alexa-enabled devices… unless, of course, your device is turned off.
It depends. Anyone within earshot will be able to hear what Alexa says. And anyone with access to your Amazon Echo or Echo Show will be able to ask it questions about your account(s) UNLESS you create a personal key, an extra layer of security you can use to lock your skill. But either way, no one will ever have access to your Capital One username and password.
It could be that your username and/or password isn’t right. Double-check the username and password you’re using. If you still can’t sign in, or if you forgot your username and/or password, visit the Capital One Mobile app or website to retrieve your sign-in info.
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