Purchase Orders and Invoicing

Coupa – Capital One’s New Purchase Order and Invoicing Platform is Here

Capital One’s Enterprise Supplier Management (ESM) team is pleased to launch Coupa, our new ordering and invoicing platform. Coupa is an intuitive and easy to use system, providing you greater visibility into purchase orders and invoices – at no cost to you. By now, PO-based suppliers should have received an invitation to connect with Capital One via the Coupa Supplier Network (CSN). If you have not received your invitation to the CSN, please contact the ESM Operations Team. Non-PO based suppliers will submit invoices to the following mailbox.

In the meantime, if you have any questions please contact us or refer to the following quick reference guide and frequently asked questions (FAQs).

Purchase Order Terms & Conditions
Canada Purchase Order Terms & Conditions

Creating Invoices in the Coupa Supplier Network (CSN)

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Jim Gorzalski, Chief Procurement Officer, announces Capital One’s transition to Coupa.



Capital One seeks to deliver simplicity, accuracy, and transparency in how we do business.

I’m pleased to announce that beginning on September 20, 2016, Capital One and its suppliers will begin transacting on the Coupa Supplier Network (CSN). With Coupa, Capital One will deliver simple, industry-leading technology that will enable faster payments, greater visibility into invoices and transactions, and an intuitive user experience that will make doing business with Capital One even better.

This transformation is about Capital One’s commitment to service excellence and optimizing our supplier experience, while continually enabling them to meet their business objectives in a simple and powerful way.

We encourage you to use this website to learn more about the upcoming changes and associated benefits and timing. Thank you for visiting.