Corporate Social Responsibility 2018

Capital One 2018 CSR Report

Read the most recent 2019 - 2020 Corporate Social Responsibility Report.

At Capital One, we embrace the idea that we do well as a company by doing good in the communities we serve. From our inception nearly a quarter century ago, we have sought to address the long-term health and sustainability of our communities, especially those that are struggling to adapt to a changing economy or recovering from decades of disinvestment. We’re working to design products, services and programs that deliver impact today and tomorrow. To make our customers’ and associates’ lives better. To envision and drive toward what our world could be. To change banking and our communities for good.

Our 2018 Corporate Social Responsibility Report tells the story of that mission and the work we are doing every day to propel it forward. Through our Future Edge initiative, we are investing $150 million over five years to help more people thrive in the ever-changing digital economy, including the 11,000 aspiring software engineers we’ve taught to code since 2014. To address critical housing shortages across the country, we are pioneering new models in affordable housing for homeless veterans, intergenerational families and other underserved populations. Through continuous improvements to the sustainability of our operations and supply chain, we are redoubling our efforts to fight global climate change. And as a business built on the strength of good ideas, we are reaffirming our longstanding commitment to fostering a more diverse, inclusive and collaborative workforce.

None of this would be possible without the passion and dedication of our nearly 50,000 talented associates. But ultimately, we know this story is not about us- it’s about our customers and our communities. We are proud and humbled to be a part of their story, to learn from and celebrate their successes. We thank them for all they have done to contribute to our own improbable journey of the last 25 years to change banking for good. We are even more excited about what the next quarter century will bring.


Andy Navarrete

Executive Vice President, Head of External Affairs