Frequently Asked Questions

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Access Your Account

Business Money Market Account

  Top 10 Questions and Answers

  1. What is a Capital One® Business Money Market Account?

    It's a Business Money Market Account that allows your business funds to work for you with a rate that's well above the national average.

  2. Are deposits FDIC insured? How do I know my money is secure?

    Capital One Bank (USA), N.A., and Capital One, N.A., are both FDIC members. Our FDIC certificate numbers are 33954 and 4297, respectively. All deposits in each Capital One banking institution are now separately FDIC-insured up to $250,000 per depositor, per ownership category. This increase to $250,000 has been extended through December 31, 2013.

    You can learn more about these institutions at the FDIC website, www.fdic.gov, by searching for "Capital One National Association" using Bank Find.

  3. How can I "maximize" my FDIC insurance to the maximum amount allowable by law?

    Since the FDIC considers Capital One's two subsidiary banks as two separate institutions, any funds held in Capital One Bank (USA), N.A., are insured separately from funds held in Capital One, N.A., and vice versa.

    The FDIC also determines insurance coverage in the same institution by ownership categories. Your deposits in each Capital One institution are now FDIC-insured up to $250,000 per depositor, per ownership category. This increase to $250,000 has been extended through December 31, 2013.

    Individual and joint accounts are insured separately. For example: if you have both an individual account and a joint account with your spouse in each of our institutions, total deposits for you as a couple can be insured up to $1.5 million (up to $250,000 in each of the individual accounts, and up to an additional $250,000 per spouse in each of the joint accounts).

    Corporate and partnership account deposits are also insured up to $250,000 at each institution, and are insured separately from the personal accounts of the entity's stockholders, partners, or members.

    This is summary information only. For additional FDIC insurance information, we encourage you to visit the FDIC’s website for more information - www.fdic.gov, or call 1-877-ASK FDIC (1-877-275-3342) - Hours of operation: 8 a.m. - 8 p.m. ET, Monday – Friday.

  4. How do I open my Business Money Market Account?

    You have two convenient ways to open your account:

    1. Complete our online application.
      (You can save your application so you can leave and come back later to finish. Read question 2 in the Opening an Account section for details.)
    2. Call us at 1-866-871-7932

  5. How do I make the initial deposit to my Business Money Market Account?

    After you complete your application, you have two convenient options for funding your Business Money Market Account:

    1. Send a check drawn on an account owned by your business.
    2. Make a wire transfer. Read Question 6 in the Managing and Accessing Your Account section for important details on this process.
  6. How do I make withdrawals from my Capital One Business Money Market Account?

    You can write free checks to yourself or anyone else. You can also wire money out of your account, but there is a $20 service charge. Read question 5 in the Managing and Accessing Your Account section for important details on this process.

    Business Money Market Accounts have different rules for withdrawing funds than regular checking accounts. You're allowed up to six wire transfers or withdrawals each statement cycle, three of which may be checks written to a third party.

  7. How do I make deposits?

    You can mail a check to us—we provide you postage paid deposit envelopes when you open your account, and also in your statement every month.

  8. Do you offer Business Certificates of Deposit (CDs)?

    Yes. We offer Business CDs. You can open a Business CD Account the same way you'd open a Business Money Market Account. Call 1-866-871-7932 to open an account.

  9. Can I open a personal High Yield Money Market Account in addition to a Business Money Market Account?

    Yes. You can open an individual, joint or trust money market account in addition to a Business Money Market account. Browse your personal savings account options on the Direct Bank homepage.

  10. Who services my Capital One Business Money Market Account?

    Business Money Market Accounts will be serviced by Capital One Direct Banking in cooperation with Capital One Small Business.

  Managing and Accessing Your Account

  1. What is the difference between Capital One Bank (USA), N.A. and Capital One, N.A.?

    Capital One Bank (USA), N.A. and Capital One, N.A. are both wholly owned subsidiaries of Capital One Financial Corporation. All deposit products are currently offered at the same rate by each institution. Both entities are FDIC-insured up to $250,000 per depositor per institution.

  2. How do I make withdrawals from my Capital One Business Money Market Account?

    You can write free checks to yourself or anyone else. You can also wire money out of your account, but there is a $20 service charge. Read question 5 below for important details on this process.

    Business Money Market Accounts have different rules for withdrawing funds than regular checking accounts. You're allowed up to six transfers or withdrawals each statement cycle, three of which may be checks written to a third party.

  3. How do I make deposits?

    You can mail a check to us or wire money into your account. Read Question 6 below for important details on the wire process.

  4. How do I keep track of my savings?

    Use our Online Banking to check on balances, rates and interest earned and to view online statements.

    Online Banking uses the highest levels of online security to protect your information. In addition to standard procedures like encryption levels and user ID and password protection, we also utilize multi-factor authentication. With multi-factor authentication, you supply us with questions and answers that we use when additional security is needed (for example, if you forget your password or sign in from a computer we do not recognize).

    In addition, we'll send you a monthly statement showing your account activity. Your statement may be sent quarterly if there has been no activity other than interest posting for that time period.

    You can also call our automated account information line at 1-866-871-7932.

  5. Can I request an outbound wire from my Business Money Market account?

    You can wire funds out of your Business Money Market Account only if the account that the money is sent to is in the name of the Business Money Market Account owner or beneficiary (in deceased situations only). Wires cannot be sent to third parties, including escrow accounts, and title companies. Funds can only be wired to an account in the name of the account owner or beneficiary (in deceased situations only). Please complete our Wire Request Form. Failure to submit a complete and accurate wire request will delay the wire from being processed.

    Note there is a $20.00 service charge to process an outbound wire.

  6. Can I wire funds into my Business Money Market account?

    You can wire funds into your Business Money Market Account only if the account that the money is sent from is in the name of the Business Money Market account owner. Wires cannot be received from third parties, with the exception of escrow accounts and title companies, provided that you are listed as a beneficiary on the escrow or title account.

  7. What are your routing numbers?

    The Capital One Bank (USA), N.A. routing number is Wire-051409375 ACH/Direct Deposit 051405515.
    The Capital One National Association ( N.A.) routing number is Wire 056073612 ACH/Direct Deposit 056073502.

  8. How many account owners can I have on my Business Money Market Account?

    You can have up to four owners per account. You can designate additional people to inquire about the account.

  Opening an Account

  1. How do I open my Business Money Market Account?

    You have two convenient ways to open your account:
    1.) Complete our online application.
    2) Call us at 1-866-871-7932

  2. Can I start an online application and finish it later?

    Yes. The application can be saved, so you can leave and come back later to finish. Just click the "Save Application" button in the application after entering your personal information and follow the steps to save your application. We'll send you an e-mail with information you can use to retrieve your application at a later time. Retrieve your application by clicking on the "Retrieve" button on our homepage, www.capitalonedirect.com.

  3. How do I make the initial deposit to my Business Money Market Account?

    After you complete your application, you have two convenient options for funding your Business Money Market Account:

    1. Send a check drawn on an account owned by your business.
    2. Make a wire transfer. Read Question 6 in the Managing and Accessing Your Account section for important details on this process.
  4. How many account owners can I have on my Business Money Market Account?

    You can have up to four owners per account. You can designate additional people to inquire about the account.

  5. Do you offer Business Certificates of Deposit (CDs)?

    Yes. We offer Business CDs. You can open a Business CD Account the same way you’d open a Business Money Market Account. Call 1-866-871-7932 to open an account.

  6. Can I open a personal High Yield Money Market Account in addition to a Business Money Market Account?

    Yes. You can open an individual, joint or trust money market account in addition to a Business Money Market account. Browse the other personal savings account options on the Direct Bank homepage.

Business Money Market Accounts are serviced by Capital One Direct Banking in cooperation with Capital One Small Business.