Capital One Auto Buying^SM Simplified Privacy Notice

At Capital One^®, we are committed to providing you with financial products and services to meet your needs. Our commitment includes protecting personal information we retain about you (referred to as "information" in this notice) when you apply for or obtain a product from us to be used primarily for personal, family or household purposes. We want to earn your trust by providing strict safeguards to protect information about you as we continue to bring you valuable products and services. Please read this notice to learn about our privacy practices for the Capital One Auto Buying^SM service offered by Capital One Auto Finance. Should any changes occur to this notice in the future, you will be able to determine this by referring to the "Last Revised" date at the bottom of this privacy statement.

OUR PRIVACY PRACTICES
These Information-Sharing Practices apply to:

• Consumers who use the Capital One Auto Buying Service

We Collect Information From:

• Applications, questionnaires and other forms you submit, such as your name, address, phone number, e-mail address, the type of vehicle you are interested in, and confirmation of vehicle purchases
• Web-based tools when you visit our Web sites, such as "cookies"

We May Disclose The Information Described Above To:

• Companies in our corporate group
• Automobile dealerships to facilitate your purchase of vehicles
• Carefully selected business partners that we hire to help provide the Capital One Auto Buying service
• Other third parties when you direct us to share information about you or as permitted by law
• You may update information that you submit through this website by logging in using your password and selecting update information

OUR SECURITY PRACTICES
We Have Safeguards To Keep Information Confidential and Secure:

• We have up-to-date physical safeguards, such as secure areas in buildings; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures to prevent ID theft.
• We restrict access to information about you to only those employees who need to know that information to provide products or services to you.
• We carefully select and monitor outside service providers, such as mail vendors, who have access to customer information, and we require them to keep it safe and secure. We do not allow them to use or share the information for any purpose other than the job they are hired to do.
• We train our employees on these security procedures, and we conduct regular audits to check on compliance with the procedures.

PRIVACY AND SECURITY TIPS TO PROTECT YOUR ACCOUNT

• Protect your information. Never give your Social Security number or personal credit information over the phone or the Internet unless you initiate the communication. Keep your personal identification number (PIN) and password in a safe place. Try to memorize your PIN and password and do not write them down with your account information.
• Destroy or securely store your account records. Tear or shred receipts, bank statements and unused credit card offers. Keep billing statements and other account-related documents in a safe place.
• We respect the privacy of your children, and we comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen. Learn more about the Children's Online Privacy Protection Act (COPPA) at the Federal Trade Commission's web site for children's privacy at www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html.
• Regularly review your credit report. Keeping your credit report error-free is important. Order a copy of your credit report and report any mistakes to the credit bureau and the creditor reporting the information. See www.ftc.gov for more information on how to request one free credit report per year from each credit bureau.

The three national credit bureau agencies are:

Equifax - www.equifax.com, 1-800-685-1111
Experian - www.experian.com, 1-888-397-3742
TransUnion - www.transunion.com, 1-800-916-8800

• Check your billing statements. Review your statements thoroughly. Contact all your creditors immediately if you notice incorrect transactions.
• If you lose your credit card or suspect that you have been a victim of identity theft, immediately notify your creditors, local law enforcement and the credit bureau agencies listed above. If you think your identity has been stolen, you may want to visit www.ftc.gov/bcp/edu/microsites/idtheft/, sponsored by the Federal Trade Commission.
• To update your personal information, please call us using the customer service number on your account statement, or use the contact information located at www.capitalone.com.

TX Residents: Capital One Auto Finance, Inc. is registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to file a complaint against Capital One Auto Finance should contact the Office of Consumer Credit Commissioner through one of the means indicated below: In Person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207.
Telephone No.: 800-538-1579. Fax No.: 512-936-7610. E-mail: consumer.complaints@occc.state.tx.us. Website: www.occc.state.tx.us.

* If you have any questions about this program, please contact Capital One Auto Buying at 866-540-1414.

Not all program benefits are available in all areas. Please enter your zip code under new or used vehicles to check.

This site is a service of Capital One Auto Finance. Brokerage services in California are provided by www.Zag.com, a licensed motor vehicle dealer/broker. All vehicles advertised on this site are advertised and offered for sale by licensed automobile dealers.  You agree that you will not use this website or its services unless you have read this DISCLOSURE. Capital One Auto Buying is an information publishing site and is not responsible for the accuracy of vehicle data or pricing.

Date Last Revised 8/18/2009