Frequently Asked Questions — Mobile Banking
- From your mobile device, simply access your mobile Internet browser and type the URL below:
https://mobilebanking.capitalone.comYou'll be taken directly to our Capital One Mobile Banking site where you can log in to manage your account or find helpful contact information.
- Key features of Mobile Banking include:
- View up-to-the-minute account balances and transaction history for the last 7 days
- Schedule one-time payments to your payees
- Make one-time transfers between your Capital One accounts and accounts you own at other banks
- Find Us link to locate Branches and ATMs in your area
- Contact Us link to access customer service contact information
- Mobile Banking is a version of Online Banking made specifically for your mobile device. Because there are fewer graphics, text, and options to reduce complexity and increase load speed, the following features are not yet available with Mobile Banking:
- Change your password, reading secure messages, or viewing your statements
- Schedule recurring money transfers
- Receive details of your pending transfers and bill payments
- Submitting applications to open an account or for new products
- Using Mobile Banking is secure and offers much of the same security features and protection as Online Banking, including encryption and security questions. Mobile Banking users are protected by:
- Firewall systems and intrusion detection software
- Encryption of sensitive information protect information sent over the Internet
- Internationally recognized security standards and industry best practices
- Profile and password protected with multi-factor security
- Capital One Mobile Banking is accessible from most web-enabled cell phones and smart phones. If you have a mobile Internet browser and Internet access from your phone, it's most likely you can use Mobile Banking. To be sure, check with your service provider or simply type in https://mobilebanking.capitalone.com in your phone's Internet browser.
- Yes, Mobile Banking is free to our customers. Please keep in mind that you may be subject to rate and Internet-access fees charged by your service provider.
CapitalOne.com
Corporate Information
Equal Housing Lender
This site provides information about and access to financial services offered by the Capital One family of companies, including Capital One Bank (USA), N.A. and Capital One, N.A., Members FDIC.
©2009 Capital One
Capital One is a federally registered service mark. All rights reserved.
Blank Check® is a registered trademark of Capital One Services, Inc.
Capital One does not provide, endorse, nor guarantee and is not liable for third party products, services, educational tools, or other information available through this site.
Read additional disclosures.
Please enter your five-digit ZIP Code
We ask for your ZIP Code as product offerings and features may differ among geographic locations. You may change your ZIP Code at any time.