Beware of these lures to get you to reply

• Threatening to close your account unless you provide personal information immediately.
• Claiming to need updated personal information on your account.
• Offering a service that can only be provided with your personal information.

Help stop the spread of phishing
Help the government investigate the illegal activities of criminals by forwarding the actual phishing e-mails to the FTC at spam@uce.gov. Visit the FTC Web site to learn more about phishing.

Your Part
You can help prevent unauthorized access to your account and personal information by following these security tips:

• Your user ID (user name) and password represent the keys you use to access your account information on our system. Keep these “keys” in your possession only–please protect them as you would your house keys.
• Follow the password tips that are presented on the registration page when you create a new password. That way no one else will be able to guess your password.
• When you have been viewing your account
  information, paying a bill online, or performing any other transaction online, make sure that you use the Log Out button when you are finished. Then close your browser completely. This ensures that no one can use the computer after you and see your account information.
• If you believe that an unauthorized person has accessed your account, let us know as soon as possible by calling 1-800-951-6951 for credit card customers; 1-888-822-2274 for TowerNet customers; or 1-800-933-3993 for retail bank customers.

The activities described above are subject to change without notice, but we intend to update this and include new tips when it is appropriate and helpful to you.