Secure Messages

When you need to send us a message containing sensitive or personal account information, use our secure online mail service through Online Banking. Secure Messaging is an alternative to calling customer service and provides another convenient way for you to communicate with us about your accounts.

Why do I need to send a Secure Message?
Sending an e-mail by way of the Internet is not secure, in fact, it is possible for a message to be intercepted by someone else other than the intended recipient. If it contains confidential information, it could increase the risk of fraud or identity theft. Additionally, this ensures we do not send your personal information to someone asking for it without your knowledge. Some examples of when to use a Secure Message include:

• Account balance inquiries
• Funds transfer inquiries
• Questions about your account, loans, debit, or credit card, etc.

Get started now. Just follow these simple steps:

1. Log in (or enroll) to Online Banking
2. Click on the "Messages and Alerts" or "Self Service" option 
3. From Messages and Alerts, select "Compose Secure Message" and provide requested information with drop down text boxes. From Self Service, select "Send Us a Secure Message"
4. Enter your message
5. Click "Send"

If you have any questions, please call Online Banking Customer Service at 1-877-442-3764.