Frequently Asked Questions

General Direct Banking Questions

A Capital One Business Money Market Account allows your business funds to work for you with a rate that's well above the national average for business money market accounts.

Yes. You can open an individual, joint or trust money market account in addition to a business money market account. Browse our other accounts on our homepage.

Yes. We offer business CDs. You can open a business CD account the same way you'd open a Capital One Business Money Market Account. Call 1-866-871-7932 to open an account.

Capital One Bank (USA), N.A., and Capital One, N.A., are both FDIC members. Our FDIC certificate numbers are 33954 and 4297, respectively. All deposits in each Capital One banking institution are now separately FDIC-insured up to $250,000 per depositor, per ownership category. This increase to $250,000 has been extended through December 31, 2013.

In addition, Capital One is a leader in financial services, offering a broad spectrum of products and services to consumers, small businesses and commercial clients. We have more than $100 billion in total deposits because of the level of trust we’ve built with our customers.

You can learn more about these institutions at the FDIC Web site, www.fdic.gov, by searching for "Capital One National Association" using Bank Find.

Since the FDIC considers Capital One's two subsidiary banks as two separate institutions, any funds held in Capital One Bank (USA), N.A., are insured separately from funds held in Capital One, N.A., and vice versa.

The FDIC also determines insurance coverage in the same institution by ownership categories. Your deposits in each Capital One institution are now FDIC-insured up to $250,000 per depositor, per ownership category. This increase to $250,000 has been extended through December 31, 2013.

Individual and joint accounts are insured separately. For example: if you have both an individual account and a joint account with your spouse in each of our institutions, total deposits for you as a couple can be insured up to $1.5 million (up to $250,000 in each of the individual accounts, and up to an additional $250,000 per spouse in each of the joint accounts).

Corporate and partnership account deposits are also insured up to $250,000 at each institution, and are insured separately from the personal accounts of the entity's stockholders, partners, or members.

Please note that Capital One, N.A. and Capital One Bank (USA), N.A. are participating in the FDIC’s Transaction Account Guarantee Program. Under this program, through December 31, 2009, all noninterest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under this program is in addition to and separate from the coverage available under the FDIC’s general deposit insurance rules.  What this means for you is that if you already have a non-interest bearing transaction account, such as a Branch bank checking account, that account is separately insured from any other accounts you have at either institution through December 31, 2009.  Noninterest-bearing transaction accounts are only available through Capital One, N.A. branches at this time.

This is summary information only. For additional FDIC insurance information, we encourage you to visit the FDIC’s website, www.fdic.gov, or call 1-877-ASK FDIC (1-877-275-3342) - Hours of operation: 8:00 a.m.–8:00 p.m. ET, Monday–Friday.

You can write free checks to yourself or anyone else or wire money out of your account, although you'll need to pay a $20 service charge. Read Question 9 in the Managing and Accessing Your Account section for important details on this process.

Capital One Business Money Market Accounts have different rules for withdrawing funds than regular checking accounts. You're allowed up to six wire transfers or withdrawals each statement cycle, three of which may be checks written to a third party.

You can also mail a check to us—we provide you postage paid deposit envelopes when you open your account, and also in your statement every month.

Use our Online Banking to check on balances, rates and interest, earned and to view online statements.

Online Banking uses the highest levels of online security to protect your information. In addition to standard procedures like encryption levels and user ID and password protection, we also utilize multi-factor authentication. With multi-factor authentication, you supply us with questions and answers that we use when additional security is needed (for example, if you forget your password or sign in from a computer we do not recognize).

In addition, we'll send you a monthly statement showing your account activity. Your statement may be sent quarterly if there has been no activity other than interest posting for that time period.

You can also call our automated account information line at 1-888-810-4013.

You can wire funds out of your Capital One Business Money Market Account only if the account money is sent to is in the name of the Capital One Business Money Market Account owner or beneficiary (in deceased situations only). Wires cannot be sent to third parties, including escrow accounts, and title companies. Funds can only be wired to an account in the name of the account owner or beneficiary (in deceased situations only). Please complete our Wire Request Form. Failure to submit a complete and accurate wire request will delay the wire from being processed.

Note there is a $20.00 service charge to process an outbound wire.

You can wire funds into your Capital One Business Money Market Account only if the account money is sent from is in the name of the Capital One Business Money Market Account owner. Wires cannot be received from third parties, with the exception of escrow accounts and title companies, provided that you are listed as a beneficiary on the escrow or title account.

You have two convenient ways to open your account:

1. Complete our online application.
   (You can save your application so you can leave and come back later to finish. Read question 12 in the Opening an Account section for details.)
   
2. Call us at 1-866-871-7932.
   

Yes. The application can be saved, so you can leave and come back later to finish. Just click the "Save Application" button in the application after entering your personal information and follow the steps to save your application. We'll send you an e-mail with information you can use to retrieve your application at a later time. Retrieve your application by clicking on the "Retrieve" button on our homepage, www.capitalonedirect.com.

After you complete your application, you have two convenient options for funding your Capital One Business Money Market Account:

1. Send a check drawn on an account owned by your business.
   
2. Make a wire transfer. Read Question 10 in the Managing and Accessing Your Account section for important details on this process.
   

You can have up to four owners per account. You can designate additional people to inquire about the account.