How can I review and redeem my rewards—or get help if I have questions?
If you are already a Capital One rewards credit card customer, you can access your rewards information online anytime at www.capitalone.com/milesrewards,
or call our Rewards Center toll-free at 1-800-228-3001, Monday—Friday, from 8:00 a.m. to 12:00 a.m., and Saturday-Sunday, from 9:00 a.m. to 10:00 p.m., ET.
How can I redeem my miles for air travel?
There are two ways to redeem your miles for air travel. You can purchase your tickets and then contact us to redeem your miles for your air travel. Alternatively, you can contact our Rewards Center toll free at 1-800-228-3001 Monday—Friday from 8:00 a.m. to 12:00 am ET, Saturday and Sunday from 9:00 a.m. to 10:00 pm ET to purchase your ticket(s) and redeem your miles.
Can airline tickets be booked in someone else's name using my miles?
Yes, you can purchase tickets in anyone's name. For security purposes, we send all tickets to the billing address on your account.
How far in advance can I book airline tickets?
As long as you have enough miles in your account, you can book your airline tickets up to ten months in advance.
What types of purchases qualify for earning rewards?
Rewards will be earned on annual net purchases (not including purchase checks, purchase credits, travelers' check purchases, cash advances, access checks, and cash equivalent transactions).
If I don't pay my credit card bill in full every month, will I still earn rewards?
Rewards are accrued as a result of new, qualified purchases on your card each month, so, as long as you pay the monthly minimum by the due date, you will accumulate rewards.
Are there any limits to the miles I can earn?
No, there are no limits to the miles you can earn.
Do No Hassle Miles expire?
No, your No Hassle Miles don't expire for the life of the account. But if your
account is closed, you'll lose any points you haven't redeemed.
When can I start redeeming?
Rewards are available for redemption once they are posted to your account determined by your program rules.
Can I redeem a portion of my No Hassle Rewards and keep adding to the remaining balance?
Yes, you can redeem any or all of your available rewards whenever you'd like, provided your account is open and in good standing.