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Frequently Asked Questions

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1-800-955-7070


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Security and Privacy
1.

What does Capital One do to protect the personal information sent in my application over the Internet?

2.

If my card is lost or stolen, how can I make sure that I don’t get stuck with unauthorized charges on my bill?

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Security and Privacy
1.

What does Capital One do to protect the personal information sent in my application over the Internet?

Capital One is committed to providing secure Internet service through security and encryption technology. Since all of the information being passed through this secured site is encrypted, only we can decipher the application information. Please see how Security Works at Capital One.

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2.

If my card is lost or stolen, how can I make sure that I don’t get stuck with unauthorized charges on my bill?

Capital One guarantees $0 fraud liability if your card is lost or stolen and used without your authorization. Read more about our commitment to fraud prevention.

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