Contact Credit Cards

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Phone Numbers:

Customer Service 1-800-955-7070
Apply for a Credit Card 1-800-695-5500
Request a Balance Transfer 1-800-416-9715
Lost or Stolen Card 1-800-955-7070
International Collect Number to
Report Lost or Stolen Cards		 804-934-2001
Close Account Requests 1-800-955-7070, (local) 1-804-747-7200
TDD Line 1-800-206-7986 (TDD)
Secured Card Customer Relations 1-800-333-7116
Investigative Solutions 1-800-955-7070
Rewards Redemption 1-800-228-3001

Payment Addresses:

Correspondence Addresses:

U.S. General Correspondence and
Secured Card General Correspondence:
Capital One
PO Box 30285
Salt Lake City, UT 84130-0285

Balance Transfer Inquires for US Customers:
Capital One
Attn: Balance Transfer
PO Box 85152
Richmond, VA 23285-5152

Collections Correspondence for US Customers:
Capital One
Attn: Collections
PO Box 85147
Richmond, VA 23285-5147

Deceased Account Inquires for US Customers:
Capital One
Attn: Estates Area
PO Box 85176
Richmond, VA 23285-5176

Fraud Operations Correspondence:
Capital One
Fraud Operations
PO Box 26074
Richmond, VA 23260-6074

Investigative Solutions for US Customers:
Capital One
Attn: Disputes
PO Box 85520
Richmond, VA 23285-5520

Payment Investigation Request for US Customers:
Capital One
Attn: Payment Investigations
PO Box 85642
Richmond, VA 23285-5642

Security Account Investigation Request:
Capital One
Attn: Security Account Funds Investigations
PO Box 85642
Richmond, VA 23285-5642

US Overnight Security Account Installment (for Secured Card Accounts):
Capital One
Attn: Security Funds
15000 Capital One Drive
Richmond, VA 23238

E-mail:

webinfo@capitalone.com

Web sites:

Credit Cards www.capitalone.com/creditcards
Rewards https://nohasslerewards.capitalone.com

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