U.S. general correspondence:

Capital One
PO Box 30285
Salt Lake City, UT 84130-0285
Phone: 1-800-955-7070
1-804-747-7200

Canada general correspondence:

Capital One
Attn: Customer Relations
PO Box 503
Scarborough Stn D
Scarborough, ON
M1R 5L1

U.K. general correspondence:

Capital One Bank
PO Box 5283
Nottingham
NG2 3YG
Phone: +44-115-912-1892
Freephone: 1-800-952-5150

Secured Card general correspondence:

Capital One
PO Box 30285
Salt Lake City, UT 84130-0285
Phone: 1-800-333-7116

Healthcare Finance general correspondence:

Capital One
PO Box 9001
Framingham, MA 01701
Phone: 1-877-559-5050

Balance transfer inquiries for U.S.:

Capital One
Attn: Balance Transfer
PO Box 85152
Richmond, VA 23285-5152

Balance transfer inquiries for Canada:

Capital One
PO Box 506
Scarborough Stn D
Scarborough, ON
M1R 5L4

Collections correspondence for U.S.:

Capital One
Attn: Collections
PO Box 85147
Richmond, VA 23285-5147

Collections correspondence for Canada:

Total Credit Recovery
PO Box 447
Richmond Hill, ON
L4C 4Y8

Close account requests for U.S.:

1-800-955-7070
1-804-747-7200

Close account requests for Secured Card:

1-800-955-7070
1-804-747-7200

Close account requests for Canada:

1-800-481-3239

Deceased account inquiries for U.S.:

Capital One
Attn: Estates Area
PO Box 85176
Richmond, VA 23285

Deceased account inquiries for Canada:

Capital One
PO Box 4906
Scarborough STN D
Scarborough, ON
M1R 4Y8

Fraud operations correspondence:

Capital One
Fraud Operations
PO Box 26074
Richmond, VA 23260-6074

Merchant resolutions for U.S.:

Capital One
Attn: Disputes
PO Box 85520
Richmond, VA 23285-5520
Fax #: 1-888-435-4217
1-800-955-7070
1-804-747-7200
To dispute a charge

Merchant resolutions for Canada:

Capital One
PO Box 501
Scarborough Stn D
Scarborough, ON
M1R 5K9

Payment investigation requests for U.S.:

Capital One
Attn: Payment Investigations
PO Box 85642
Richmond, VA 23285-5642

Payment investigation requests for Canada:

Capital One
Attn: Payment Investigations
PO Box 501
Scarborough Stn D
Scarborough, ON
M1R 5K9

Security account investigation requests:

Capital One
Attn: Security Account Funds Investigations
PO Box 85642
Richmond, VA 23285-5642