Contact Capital One Auto Finance

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 Contact Online
Existing Auto Loan
Already purchased your vehicle, and have an established loan with us.

Log in

  • Make a payment
  • Check account balance
  • Set up automatic payments

Email us:
Log in or enroll now to send and receive secured account messages.  
Recent Application -
Blank Check
In the process of purchasing a new vehicle.

Apply Now:

(Note: applications cannot be taken over the phone)

Log in

  • Verify status
  • Change terms
  • Request Blank Check

E-mail us:
comment@capitaloneauto.com
Recent Application -
Refinance
In the process of refinancing your vehicle.
 Contact by Phone
Existing Auto Loan
Already purchased your vehicle, and have an established loan with us.

1-800-946-0332

Monday - Friday
9 a.m. - 9 p.m. ET
24-hour automated service

Recent Application -
Blank Check
In the process of purchasing a new vehicle.

1-800-689-1789

Monday - Friday
9 a.m. - 9 p.m. ET
Saturday
10 a.m. -7 p.m. ET
Recent Application -
Refinance
In the process of refinancing your vehicle.

1-877-733-4227

Monday - Friday
9 a.m. - 9 p.m. ET
Saturday
10 a.m. -7 p.m. ET
 Contact by Mail
Existing Auto Loan
Already purchased your vehicle, and have an established loan with us.

Payments:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

Overnight Payments:
Walk-in payments are not accepted.
Capital One Auto Finance
Attn: Payment Processing
2525 Corporate Place
2nd floor Suite #250
Monterey Park, CA 91754
Correspondence: 
Capital One Auto Finance
3905 N. Dallas Pkwy
Plano, TX 75093
Recent Application -
Blank Check
In the process of purchasing a new vehicle.

Correspondence:
Capital One Auto Finance
Attn: Loan Originations
3905 N. Dallas Pkwy
Plano, TX 75093

FAX: 1-800-390-5145
(Please include reference number)
Recent Application -
Refinance
In the process of refinancing your vehicle.
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