Contact Us About Personal Credit Card Accounts

Contact Us by Phone

Customer service 1-800-CAPITAL (1-800-227-4825)
Outside the US, call collect 1-804-934-2001
Rewards Center 1-800-228-3001

Secured Card
Make an initial deposit


1-800-219-7931
Online banking support 1-866-750-0873

Fraud Protection


International collect calls to report a lost or stolen card
1-800-427-9428
1-800-239-7054

1-804-934-2001
Apply for a credit card 1-800-695-5500
Report death of a cardholder 1-877-357-5659
Small Business credit card 1-800-867-0904

Opt out of marketing solicitations

1-888-817-2970
Payment Protection
Service

1-888-527-6904

Contact by E-mail

Contact by E-mail
Report suspicious e-mails   If you believe you have received a phishing e-mail that claims to be from Capital One, forward the suspicious e-mail to abuse@capitalone.com.


Contact Us by Mail

Contact Us by Mail
 Payment Locate your payment address
General correspondence  Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0285
 Investigate a misapplied payment Capital One
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287
Dispute a merchant charge  Capital One
Attn: Disputes
PO Box 30279
Salt Lake City, UT 84130-0279
 Report suspected fraud Capital One
PO Box 30277
Salt Lake City, UT 84130-0277