Contact Us About Personal Credit Card Accounts

Contact Us by Phone

Customer service	1-800-955-7070
TDD	1-800-206-7986
Outside the US, call collect	1-804-934-2001
Rewards Center	1-800-228-3001
Secured Card Make an initial deposit	1-800-219-7931
Prepaid Card Customer Service	1-866-532-9632
Online banking support	1-866-750-0873
Fraud Protection International collect calls to report a lost or stolen card	1-800-427-9428 1-800-239-7054 1-804-934-2001
Apply for a credit card	1-800-695-5500
Report death of a cardholder	1-877-357-5659
Small Business credit card (national)	1-800-867-0904
Small Business credit card (LA and TX only)	1-800-655-BANK (2265)
Opt out of marketing solicitations	1-888-817-2970
Payment Protection Service	1-888-527-6904

Contact by E-mail
Account specific inquiries	Enroll or log in to Online Banking to send a secure message
Report suspicious e-mails	If you believe you have received a phishing e-mail that claims to be from Capital One, forward the suspicious e-mail to abuse@capitalone.com.
General e-mail address	webinfo@capitalone.com

Contact Us by Mail
Payment	Locate your payment address
General correspondence	Capital One Attn: General Correspondence PO Box 30285 Salt Lake City, UT 84130-0285
Investigate a misapplied payment	Capital One Attn: Payment Investigations PO Box 30287 Salt Lake City, UT 84130-0287
Dispute a merchant charge	Capital One Attn: Disputes PO Box 30279 Salt Lake City, UT 84130-0279
Report suspected fraud	Capital One PO Box 30277 Salt Lake City, UT 84130-0277